Customer Team Member reference: 1059028

Opportunity Review: Customer Team Member at Co-op, Corbridge

This role presents an exciting opportunity for individuals seeking to join a well-established and community-focused organization. As a Customer Team Member at Co-op in Corbridge, you'll become a vital part of a friendly team dedicated to delivering excellent customer service and contributing to the smooth operation of the store.

Key Advantages for Aspiring Candidates:

• Valuable Skill Development: This position offers hands-on experience in customer service, stock management, and general store operations. The comprehensive, paid training provided ensures you'll be well-equipped from day one, making it an excellent entry point for those looking to build a career in retail or customer-facing roles.
• Generous Employee Benefits: Co-op is renowned for its commitment to its colleagues. You'll benefit from 31 days of holiday (pro-rata), a competitive pension scheme with up to 10% employer contributions, and exclusive access to virtual healthcare services for you and your family. The significant 30% discount on Co-op products is a fantastic perk for personal savings.
• Financial Wellbeing Support: The inclusion of Wagestream, a money management app, allows for access to a portion of your earned wages before payday, offering valuable flexibility and control over your finances.
• Commitment to Wellbeing: Beyond standard benefits, Co-op demonstrates a strong commitment to employee wellbeing through its market-leading policies addressing life events and a 24/7 employee assistance service, offering comprehensive support.
• Career Progression and Development: The role emphasizes personal development and career progression, with dedicated support provided. Rotas are shared three weeks in advance and accessible via mobile, promoting work-life balance and planning.
• Community Engagement: This role offers the chance to actively support your local community through various activities and events, fostering a sense of purpose and belonging.
• Inclusive Environment: Co-op actively champions diversity and inclusion, creating an environment where all colleagues can thrive and reach their full potential. They also provide support and accommodations for candidates with disabilities.

Key Considerations for Your Career Path:

• Flexible Working Hours: While offering regular overtime, the position is part-time (20 hours per week) with varied shifts. This flexibility is ideal for those managing other commitments, students, or individuals seeking supplementary income. However, candidates should be prepared for early mornings, late evenings, and weekend work, which will be discussed at the interview stage.
• Customer-Centric Mindset: The core of this role revolves around providing exceptional customer service. Candidates with a genuine care for others, strong communication skills, and a proactive approach to problem-solving will find this role particularly rewarding.
• Adaptability and Teamwork: The ability to adapt to changing tasks, embrace new products and services, and collaborate effectively with colleagues is crucial for success in this dynamic retail environment.
• Simplified Application Process: The ability to apply via mobile device without needing a traditional CV streamlines the application process, making it accessible and convenient for a wider range of candidates. Be prepared to complete two short online assessments as part of the application.

This Customer Team Member position at Co-op in Corbridge offers a compelling blend of competitive benefits, robust training, and a supportive work environment. It is an excellent opportunity for individuals who are passionate about customer service and wish to contribute to a respected, community-driven organization while developing valuable career skills.