Customer Assistant - Cafe - Carlisle Kingstown Foodhall reference: 6187913407

Discover Your Next Opportunity as a Café Customer Assistant at M&S

Are you passionate about food, drink, and creating memorable customer experiences? M&S is seeking enthusiastic and customer-focused individuals to join their vibrant café team as a Café Customer Assistant. This role offers a fantastic opportunity to become a knowledgeable ambassador for M&S's delightful café offerings, sharing your insights and passion with every customer.

What's On Offer:

• Be a Food & Drink Champion: If you're on top of the latest food and drink trends and love sharing your discoveries, this role is perfect for you. You'll have the chance to recommend and promote a delicious café menu, making genuine connections with customers.
• Customer-Centric Approach: The core of this role is ensuring every customer feels valued. Through exceptional service, you'll play a vital part in creating a positive and welcoming atmosphere.
• Embrace Digital Innovation: You'll be comfortable using digital tools, such as digital menus and in-store devices, to enhance the customer journey and ensure they find exactly what they need, when they need it.
• Efficiency and High Standards: This position requires a proactive and hardworking individual who can maintain efficiency without compromising on quality. You'll be expected to uphold high standards in food safety and hygiene, ensuring a seamless and enjoyable experience for everyone.
• Teamwork and Inclusivity: A collaborative spirit is essential. You'll contribute to an inclusive café environment, supporting and respecting both colleagues and customers.
• Adaptability and Flexibility: The retail environment is dynamic. You'll need to be adaptable and comfortable working across different areas of the store, responding effectively to changing demands.

Key Considerations for Your Career Path:

This role is an excellent stepping stone for individuals looking to build a career in customer service and retail. It provides exposure to:

• Developing Product Knowledge: You'll gain comprehensive knowledge of M&S products and services, empowering you to make informed recommendations and drive sales.
• Enhancing Digital Proficiency: Familiarity with in-store digital technologies will be a valuable skill for your future career.
• Mastering Customer Service Excellence: This position hones your ability to engage customers, understand their needs, and deliver outstanding service – transferable skills applicable to numerous industries.
• Contributing to Team Success: You'll learn the importance of collaboration, communication, and supporting your colleagues in achieving shared goals.
• Embracing Change and Learning: The role encourages a proactive approach to learning and development, with opportunities to grow your skillset and adapt to new ways of working.

Work Pattern Insight:

This role offers varied shifts across two weeks, providing a good work-life balance for those who can manage these specific hours. Understanding and planning around this schedule will be key to success in this position.

• Week 1: Monday (10:00 - 14:00), Tuesday (08:30 - 12:30), Wednesday (13:30 - 17:30), Saturday (10:00 - 14:00)
• Week 2: Sunday (12:30 - 16:30), Monday (10:00 - 14:00), Tuesday (12:00 - 16:00), Friday (10:00 - 14:00)

If you're ready to take on a role that celebrates your passion for food and exceptional customer service, and you're keen to grow within a respected retail environment, we encourage you to explore this exciting opportunity at M&S.