Customer Assistant - Cafe - Carlisle Kingstown Foodhall reference: 6187913316

Embark on a Rewarding Career in Hospitality: M&S Café Customer Assistant Opportunity

Are you passionate about delivering exceptional customer experiences and have a flair for food and drink? M&S is seeking enthusiastic individuals to join their café team as Customer Assistants. This role offers a fantastic opportunity to become a knowledgeable brand ambassador, sharing your passion for M&S's delightful food and drink offerings with a diverse customer base.

This position is ideal for those who thrive in a fast-paced environment, are eager to learn, and enjoy interacting with people. You'll be at the forefront of customer service, ensuring every visitor feels valued and well-cared for.

Advantages for Aspiring Candidates:

• Develop Your Product Expertise: Become a go-to expert on the latest food and drink trends, constantly expanding your knowledge and confidently recommending products to customers.
• Customer-Centric Role: Focus on creating "best in town" customer experiences, making a real difference in how people engage with M&S.
• Embrace Digital Innovation: Gain hands-on experience with digital tools, including digital menus and in-store devices, enhancing efficiency and customer satisfaction.
• Team Collaboration: Work in an inclusive and supportive team environment, where mutual respect and shared knowledge are paramount.
• Adaptability and Versatility: Develop a broad understanding of retail operations by working across various store areas, equipping you with transferable skills.
• Career Growth Potential: M&S is committed to employee development, offering opportunities for learning and progression within the organization.

Key Considerations for Your Career Path:

• Shift Patterns: The role involves varied shift patterns, which are outlined in detail. Candidates should review these carefully to ensure they align with their personal commitments and career aspirations. The work pattern alternates weekly:
  • Week 1: Sunday 12:30 - 16:30, Monday 08:30 - 12:30, Wednesday 10:00 - 14:00, Thursday 08:30 - 12:30
  • Week 2: Monday 13:30 - 17:30, Tuesday 08:30 - 12:30, Friday 08:30 - 12:30, Saturday 13:30 - 17:30
• Pace and Standards: This role demands efficiency and a commitment to maintaining high standards in food safety, hygiene, and presentation. Be prepared to work hard and proactively.
• Digital Fluency: A comfortable level of digital confidence is essential for utilizing in-store technology effectively.
• Proactive Learning: The company encourages and supports personal development, with an expectation that individuals will proactively engage with learning resources.
• Sales Focus: Understanding daily sales targets, promotions, and selling opportunities is a key aspect of the role, contributing directly to store success.

If you are a motivated individual with a passion for service and a desire to grow within a reputable retail environment, this M&S Café Customer Assistant position offers a solid foundation for a fulfilling career in hospitality and retail.