Customer Team Member reference: 1059190

Discover a Rewarding Career Path as a Customer Team Member at Co-op

Are you seeking a dynamic role where you can make a real difference within your local community? This Customer Team Member position at Co-op in Edinburgh offers a compelling opportunity for individuals looking to blend excellent customer service with a supportive and employee-centric workplace. This role is more than just a job; it's a chance to be part of an organisation with a rich history of social responsibility and a genuine commitment to its people.

Key Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Co-op stands out with an impressive array of benefits designed to support your well-being. This includes a generous 31 days of holiday (pro-rata for part-time), a substantial pension with up to 10% Co-op contribution, and access to virtual healthcare services for you and your family. Furthermore, you'll enjoy a significant 30% discount on all Co-op products, making your money go further.
• Focus on Employee Wellbeing: Co-op prioritises the physical, mental, and financial well-being of its colleagues. With market-leading policies addressing life events such as bereavement, pregnancy loss, fertility treatment, and menopause, you can feel assured of robust support during significant personal moments.
• Career Development and Training: The organisation offers full, paid training and dedicated support for your personal development and career progression. This ensures you are well-equipped with the skills needed to excel in your role and potentially grow within the Co-op structure.
• Flexible and Predictable Working: While the role involves varied shifts, including early mornings, afternoons, late evenings, and weekends, the company ensures rotas are shared three weeks in advance and accessible on your phone, offering a degree of predictability. The opportunity for regular overtime also provides flexibility to increase your earnings.
• Community Impact: As a Customer Team Member, you'll be encouraged to support your local community by getting involved in various activities and events, fostering a sense of belonging and purpose.
• Inclusive Environment: Co-op is committed to building diverse teams and creating inclusive environments where colleagues can reach their full potential. They celebrate differences and welcome applications from everyone, with a commitment to making reasonable adjustments throughout the recruitment process for candidates with disabilities.

Key Considerations for Your Career Path:

• Age Requirement: Please note that due to shift patterns potentially involving work before 6 am or after 10 pm, applicants must be aged 18 or over.
• Shift Flexibility: The role requires adaptability to a varied working pattern. While this offers flexibility, candidates should be comfortable with and prepared for unsociable hours, including early starts, late finishes, and weekend work. The specific details of these shifts will be discussed during the interview process.
• In-Store Bakery Focus: A significant aspect of this role involves working in the in-store bakery. Candidates who have a passion for food preparation or enjoy working in this specific environment will find this particularly rewarding.
• Application Process: The application is designed to be accessible, with the ability to apply via mobile device and no CV required. However, be prepared to complete two online assessments, estimated to take around 20 minutes.

This Customer Team Member position at Co-op presents a fantastic opportunity for individuals seeking a stable, part-time role with excellent benefits and a strong emphasis on employee welfare and community engagement. If you are customer-focused, enjoy being part of a team, and thrive in a varied work environment, this could be the ideal next step in your career.