Customer Team Member reference: 1059392

Discover a Rewarding Career as a Customer Team Member at Co-op

This opportunity at Co-op's Crown Mead, Hanham Road, Wimborne location offers a fantastic entry point into a dynamic retail environment. Designed for individuals seeking a part-time role with flexibility and significant employee benefits, this position is ideal for those looking to make a tangible impact within their local community.

Key Advantages for Candidates:

• Competitive Pay: Earn £12.60 per hour, with the potential for regular overtime to supplement your income.
• Generous Benefits Package: Co-op is committed to the well-being of its employees, offering:
  • 31 days of holiday (pro-rata for part-time).
  • A pension scheme with up to a 10% employer contribution.
  • Access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more.
  • A substantial 30% discount on all Co-op products in-store, plus 10% on other brands.
  • Access to Wagestream, a financial management app for early access to earned wages.
  • A 24/7 employee assistance service for comprehensive support.
• Comprehensive Training: Receive full, paid training, ensuring you are well-equipped and confident in your role. This includes dedicated support for personal development and career progression.
• Flexible Working: While the contract is for 10 hours per week, there's scope for regular overtime. The varied shifts, primarily on Saturdays and Sundays, are negotiable and will be discussed at interview, allowing for a good work-life balance.
• Career Growth and Development: Co-op emphasizes investing in its colleagues. The provided training and support are designed to foster your personal development and career progression within the company.
• Supportive and Inclusive Environment: Co-op is dedicated to creating diverse and inclusive teams, celebrating differences, and ensuring all colleagues feel supported and can reach their full potential. They are also a Disability Confident employer, committed to making reasonable adjustments.
• Community Focus: Be part of a company with a rich history of supporting its members and communities. You'll have the opportunity to get involved in local activities and events.
• Simplified Application: The application process is designed to be accessible, allowing you to apply directly from your mobile device without the need for a CV, and includes just two short online assessments.

Key Considerations for Your Career Path:

• Age Requirement: Candidates must be aged 18 or over due to potential working hours before 6 am or after 10 pm.
• Shift Flexibility: The role requires flexibility to work varied shifts on weekends. While these are discussed at interview, an understanding of the need for weekend availability is crucial.
• Hands-on Role: This position involves a broad range of duties, from customer service on tills and the shop floor to restocking shelves and maintaining store cleanliness, including work in the in-store bakery.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customer needs and excellent interpersonal skills. You'll be the face of Co-op, championing products and ensuring a positive shopping experience.
• Problem-Solving and Adaptability: A positive attitude towards change and problem-solving will be beneficial as you help introduce new products and services and support your colleagues.
• Career Stepping Stone: This role offers a solid foundation in customer service and retail operations. It's an excellent opportunity for individuals looking to gain valuable experience, develop transferable skills, and explore potential future career paths within the Co-op organization or the wider retail sector.

If you are a motivated, customer-focused individual seeking a part-time role with exceptional benefits and a supportive work environment, this Customer Team Member position at Co-op is a compelling opportunity to consider for your career journey.