Customer Team Member reference: 1059387

A Rewarding Opportunity: Customer Team Member at The Red Lion, Brixworth (Co-op)

This role offers a fantastic entry point into the retail sector, particularly for individuals seeking flexible part-time work with a strong emphasis on community and colleague well-being. As a Customer Team Member at The Red Lion, you'll be an integral part of a friendly and supportive team, directly contributing to the positive shopping experience of Co-op customers.

Key Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its colleagues. This role includes an impressive 31 days of holiday (pro-rata), a pension scheme with a generous up to 10% employer contribution, and access to virtual healthcare services for you and your family. This extends to GP appointments, mental health support, and more, highlighting a dedication to your overall well-being.
• Financial Well-being Support: The inclusion of Wagestream is a significant benefit, allowing you access to a portion of your earned pay before payday, offering valuable flexibility for financial management.
• Generous Staff Discount: Enjoy a substantial 30% discount on all Co-op products and an additional 10% discount on other brands sold in-store. This offers tangible savings on your everyday essentials and more.
• Paid Training and Development: The opportunity provides full, paid training, ensuring you're equipped with the necessary skills from day one. Co-op also emphasizes personal development and career progression, offering dedicated support to help you grow within the organization.
• Work-Life Balance Focus: While this is a part-time role (20 hours per week), the mention of regular overtime provides an avenue to increase your hours and earnings should you wish. Rotas are shared three weeks in advance and are accessible via your phone, aiding in planning your personal life.
• Community-Focused Environment: Co-op's long-standing commitment to fairness and community is a core value. As a Customer Team Member, you'll be encouraged to get involved in local activities, fostering a sense of belonging and purpose.
• Inclusive Workplace: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds. They are committed to making reasonable adjustments during the recruitment process and are a Disability Confident employer, ensuring a fair and supportive experience for all candidates.
• Simplified Application Process: The ability to apply using a mobile device without needing a CV is a significant advantage, making the application process more accessible and streamlined for a wider range of candidates.

Key Considerations for Your Career Path:

• Shift Flexibility: The working pattern involves varied shifts, including afternoons, late evenings, and weekends. While this offers flexibility, candidates should be prepared for these working hours, which will be discussed further at the interview stage.
• Variety of Tasks: This role extends beyond till work. You'll be involved in tasks such as restocking shelves, maintaining store cleanliness, and ensuring product freshness and accuracy. This provides a well-rounded retail experience.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customers and excellent people skills. The ability to build positive relationships and provide friendly, thoughtful service is paramount.
• Adaptability: A positive approach to change and problem-solving is beneficial, as you'll be involved in introducing new products and services and adapting to store needs.
• Part-Time with Overtime Potential: While the contract is for 20 hours per week, the availability of regular overtime presents an opportunity to increase your working hours and income, which could be attractive for those looking to supplement existing income or build towards full-time hours.

This role is an excellent opportunity for individuals who are passionate about providing excellent customer service, thrive in a team environment, and value working for an organization with strong ethical principles and a commitment to employee well-being. It's a stepping stone for those looking to build a career in retail, offering valuable experience and a supportive platform for growth.