Customer Team Member reference: 1059361

Opportunity Review: Customer Team Member (Co-op, Conging Street, Horncastle)

This opportunity presents a fantastic entry point into the retail sector, offering a blend of customer-facing responsibilities and essential store operations. For individuals seeking flexible part-time work with a company that genuinely values its people and communities, the Customer Team Member role at Co-op is well worth considering.

Advantages for Potential Candidates:

• Valuable Retail Experience: This role provides hands-on experience in customer service, till operations, stock management, and maintaining store standards. This is a strong foundation for anyone looking to build a career in retail or customer-facing roles.
• Exceptional Benefits Package: Co-op distinguishes itself with a comprehensive benefits package, even for a part-time, temporary contract. Key highlights include:
  • Generous 31 days of holiday (pro-rata for part-time).
  • A competitive pension scheme with up to 10% employer contributions.
  • Access to virtual healthcare services for employees and their families, including GP appointments, mental health support, and more.
  • A substantial 30% discount on all Co-op products, plus discounts on other brands.
• Focus on Wellbeing and Support: Co-op demonstrates a commitment to employee wellbeing through various initiatives, including virtual healthcare, a 24/7 employee assistance service, and market-leading policies for life events. The Wagestream app, allowing access to earned pay, also offers significant financial flexibility.
• Comprehensive Training and Development: Full, paid training is provided, ensuring you have the skills and knowledge to succeed. The emphasis on dedicated support for personal development suggests a pathway for career progression within the Co-op.
• Inclusive and Supportive Environment: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds. They are committed to making reasonable adjustments for candidates with disabilities and are part of the Disability Confident scheme, offering interviews to eligible disabled candidates.
• Simple Application Process: The ability to apply via mobile device with no CV required lowers the barrier to entry, making it accessible for a wider range of candidates.
• Predictable Rotas: Rotas are shared three weeks in advance and accessible on your phone, allowing for better personal planning.

Key Considerations for Your Career Path:

• Temporary Contract: This is a 3-month temporary contract. While there's potential for overtime, it's important to be aware of the contract duration and its implications for long-term career planning.
• Varied Shift Patterns: The working pattern includes afternoons, late evenings, and weekends. Candidates should be prepared for this flexibility and discuss their availability during the interview. This can be an advantage for those needing to balance work with other commitments, or a consideration for those preferring a fixed schedule.
• Pace of Work: As a Customer Team Member, you'll be expected to manage a variety of tasks efficiently, from customer service to restocking. A proactive and adaptable approach will be beneficial.
• Community Engagement: The role encourages involvement in community activities. If you're passionate about making a difference locally, this aspect can be particularly rewarding.
• Application Assessments: Be prepared to complete two online assessments, which will take approximately 20 minutes.

In summary, the Customer Team Member role at Co-op offers a compelling combination of immediate benefits, valuable experience, and a supportive work environment. It's an excellent opportunity for individuals looking for flexible part-time work with a company that truly invests in its people and communities. If you're customer-focused, enjoy a varied role, and value a company with strong ethical principles, this position is definitely worth exploring for your career development.