Customer Team Member reference: 1059711

Join the Co-op as a Customer Team Member: A Rewarding Opportunity in Whitley Bay

Are you seeking a fulfilling part-time role with excellent benefits and a supportive work environment? The Co-op is looking for dedicated Customer Team Members to join their friendly team at the Earsdon Road, Whitley Bay location. This permanent, part-time position offers 16 hours per week with the potential for regular overtime, providing a stable foundation for your career growth.

Key Advantages for Potential Candidates:

• Competitive Pay & Regular Overtime: Earn £12.60 per hour, with opportunities for additional hours to boost your income.
• Exceptional Benefits Package: As a Co-op colleague, you'll enjoy a generous 31 days of holiday (pro-rata), a pension scheme with up to 10% employer contributions, and a fantastic 30% discount on all Co-op products.
• Comprehensive Wellbeing Support: The Co-op prioritizes your health and happiness. Benefit from virtual healthcare services for you and your family, including GP appointments, mental health support, and more. Access to Wagestream allows you to manage your finances by drawing a percentage of your earned pay. An employee assistance service is available 24/7.
• Paid Training & Development: Comprehensive, paid training is provided, ensuring you have the skills and confidence to excel. The Co-op is committed to your personal development and career progression.
• Flexible Working & Predictable Rotas: While shifts are varied and include early mornings, afternoons, late evenings, and weekends (to be discussed at interview), rotas are shared three weeks in advance and accessible via your mobile device, offering good work-life balance planning.
• A Strong Community Focus: Become part of an organization with a rich history of supporting its members and local communities. You'll have opportunities to get involved in various community activities.
• Inclusive and Diverse Workplace: The Co-op actively builds diverse teams and welcomes applications from all backgrounds. They are committed to creating inclusive environments where everyone can thrive. They are also part of the Disability Confident scheme, ensuring fair opportunities for disabled candidates.

Key Considerations for Your Career Path:

• Age Requirement: Due to the nature of the shifts, applicants must be aged 18 or over.
• Varied Shift Patterns: The role requires flexibility to work a range of shifts, including early mornings and late evenings, as well as weekends. This is an excellent opportunity for individuals who thrive in a dynamic environment and can manage their personal commitments around varied schedules.
• Customer-Centric Role: The core of this position is providing friendly, thoughtful, and exceptional service to customers. This is ideal for individuals with a genuine care for others, strong interpersonal skills, and a positive attitude.
• Teamwork and Problem-Solving: You'll be working collaboratively with colleagues to solve customer issues and ensure the smooth running of the store. A positive approach to change and problem-solving is essential.
• Hands-on Responsibilities: Beyond customer service, your duties will include stocking shelves, maintaining store standards, and ensuring the store is safe and legal. This role offers practical experience and a varied day-to-day.
• Simplified Application Process: You can apply directly from your mobile device without needing a CV, making the initial steps accessible and straightforward. Be prepared to complete two short online assessments as part of the application.

The Customer Team Member role at Co-op in Whitley Bay offers more than just a job; it's an opportunity to join a values-driven organization that invests in its people and communities. If you're looking for a role where you can make a difference, develop your skills, and enjoy excellent benefits, this could be the perfect next step in your career journey.