Customer Team Member reference: 1060014

We're thrilled to present an exciting opportunity for a Customer Team Member to join the Co-op family at their Stanley Court, Weston Road, Olney, MK46 5NH location. This part-time, permanent role offers 12 hours per week with the potential for regular overtime, making it an ideal position for individuals seeking flexible work that can be tailored to their lifestyle. If you're passionate about customer service and eager to contribute to a community-focused organisation, this role could be the perfect stepping stone in your career.

As a Customer Team Member, you'll be at the forefront of delivering exceptional service, ensuring our customers have a positive and seamless shopping experience. This isn't just about operating tills; you'll be a vital part of the store's daily operations, from ensuring shelves are well-stocked to maintaining a clean and safe environment. The role demands a proactive and adaptable approach, as shifts will vary to include early mornings, afternoons, late evenings, and weekends, reflecting the dynamic nature of retail and the needs of the community.

Key Advantages for Candidates:

• Comprehensive Training: You'll receive full, paid training, ensuring you're well-equipped with the skills and knowledge necessary to excel in your role. This is a fantastic opportunity for those new to retail or looking to refresh their skills.
• Generous Benefits Package: Co-op is renowned for its commitment to its colleagues. You'll enjoy 31 days of holiday (pro-rata), a competitive pension scheme with up to 10% Co-op contribution, and access to virtual healthcare services for you and your family.
• Employee Discount: A significant perk is the 30% discount on all Co-op products in-store, plus 10% discounts on all other brands. This can lead to substantial savings on your everyday essentials.
• Wellbeing Support: Beyond the tangible benefits, Co-op prioritizes your holistic wellbeing. You'll have access to support for your physical, mental, and financial health, including market-leading policies for life events and a 24/7 employee assistance service.
• Career Progression: While this is a Customer Team Member role, Co-op is committed to supporting your personal development and career progression. The training provided can be a springboard for future opportunities within the organisation.
• Flexible Application: The ability to apply via your mobile device without needing a CV simplifies the initial application process, making it accessible to a wider range of candidates.
• Predictable Rotas: Rotas are shared three weeks in advance and are accessible on your phone, allowing for better personal planning and work-life balance.

Key Considerations for Your Career Path:

• Age Requirement: Please note that due to the nature of the shifts, which can include working before 6 am or after 10 pm, applicants must be aged 18 or over.
• Shift Flexibility: The varied working pattern, including early mornings and late evenings, requires a degree of flexibility. If you thrive in a role that offers variety and are comfortable with different shift times, this could be an excellent fit.
• Customer-Centric Attitude: Success in this role hinges on a genuine care for customer needs and excellent people skills. If you enjoy interacting with people and are adept at building positive relationships, you'll find this role very rewarding.
• Problem-Solving and Adaptability: The retail environment is dynamic. A positive approach to change and problem-solving is crucial for effectively supporting your colleagues and ensuring the smooth running of the store.
• Community Engagement: Co-op has a strong community ethos. Being involved in local activities and events is part of the role, offering a chance to connect with and contribute to the local area.

This Customer Team Member position at Co-op offers more than just a job; it presents an opportunity to be part of a values-driven organisation that truly cares for its colleagues and the communities it serves. It's a role that can provide valuable retail experience, foster personal development, and offer a supportive and rewarding work environment.