Customer Team Member reference: 1060278

Discover a rewarding career opportunity as a Customer Team Member with Co-op, a leading organisation committed to its members and communities. This part-time, permanent role based in Hastings offers a fantastic entry point into the retail sector with comprehensive support and excellent benefits.

Key Advantages for Potential Candidates:

• Comprehensive Training and Development: Co-op provides full, paid training, ensuring you have all the skills needed to excel in your role. This commitment extends to dedicated support for your personal development and career progression, making this a great role for those looking to build a future in retail.
• Exceptional Benefits Package: Beyond a competitive hourly rate of £12.60, you'll enjoy significant perks, including 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. A standout benefit is the 30% discount on all Co-op products, plus 10% off other brands. The "Stream" app also offers early access to a portion of your earned wages.
• Work-Life Balance and Flexibility: While the role requires varied shifts including early mornings, afternoons, late evenings, and weekends, this offers a degree of flexibility. Rotas are shared three weeks in advance and are accessible via your mobile, aiding in personal planning.
• Supportive and Inclusive Environment: Co-op prides itself on a culture of fairness and care for its colleagues. You'll benefit from support for your physical, mental, and financial wellbeing, with market-leading policies to assist during significant life events. The company is dedicated to building diverse and inclusive teams, welcoming applications from all backgrounds and offering reasonable adjustments during the recruitment process.
• Community Focus: As a Customer Team Member, you'll have the chance to actively support your local community through various activities and events, aligning your work with a greater purpose.
• Simplified Application Process: You can apply using your mobile device without needing a CV, and the online application process is designed to be straightforward.

Key Considerations for Your Career Path:

• Age Requirement: Due to the shift patterns which may include working before 6 am or after 10 pm, candidates must be aged 18 or over.
• Shift Variability: The role requires a flexible approach to working hours, with shifts covering store opening, closing, and weekend periods. While the specific rota will be discussed at interview, candidates should be prepared for varied working patterns.
• Customer-Centric Role: The core of this position involves providing excellent customer service, which includes operating tills, assisting customers on the shop floor, and responding to queries. A genuine care for customers and strong people skills are essential.
• Proactive and Adaptable Nature: You'll be involved in a range of store operations, from stocking shelves and maintaining cleanliness to supporting new product launches. A positive attitude towards change and problem-solving will be highly beneficial.
• Commitment to Community: This role offers more than just a job; it's an opportunity to be an active participant in your local community. Candidates who value social responsibility and community engagement will find this particularly appealing.

This Customer Team Member position at Co-op presents a compelling opportunity for individuals seeking a stable, part-time role within a values-driven organisation. With its excellent benefits, commitment to employee wellbeing, and focus on community, it's an ideal stepping stone for those looking to establish a long-term career in the retail sector or seeking a role that offers genuine job satisfaction.