Customer Team Member reference: 1058308

## A Rewarding Opportunity: Become a Customer Team Member at Co-op Are you seeking a part-time role with a strong emphasis on community, customer service, and personal growth? This Customer Team Member position at Co-op, located at 42 High Street, New Bradwell, Milton Keynes, MK13 0BT, presents an excellent opportunity for individuals looking to make a tangible difference while benefiting from a comprehensive support system.

This role is ideal for those who thrive in dynamic environments and possess a natural inclination for assisting others. The advertised pay rate of £12.60 per hour, combined with regular overtime opportunities, offers a competitive compensation package. The permanent, part-time contract, with a guaranteed 8 hours per week, provides stability, while the flexibility in shifts – including early mornings, afternoons, late evenings, and weekends – ensures a working pattern that can be tailored to your needs, to be discussed further at the interview stage.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its colleagues. Beyond the hourly wage, you'll enjoy 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. This includes GP appointments, mental health support, and more, offering significant peace of mind.
• Generous Staff Discount: A standout perk is the substantial 30% discount on all Co-op products in-store, plus a 10% discount on other brands. This translates into significant savings on your everyday purchases.
• Paid Training and Development: Co-op provides full, paid training, ensuring you are well-equipped to excel in your role. Furthermore, there is a strong emphasis on personal development and career progression, offering avenues for growth within the organization.
• Financial Wellbeing Support: The inclusion of Wagestream, a money management app, allows you to access a percentage of your earned pay before payday, offering valuable flexibility and support for your financial health.
• Commitment to Wellbeing: Co-op prioritizes the physical, mental, and financial wellbeing of its colleagues. They offer market-leading policies designed to support employees through various life events, demonstrating a genuine care for their workforce.
• Community Focus: This role offers the chance to be an active part of the local community, engaging in activities and events that benefit your neighbours.
• Accessible Application Process: The ability to apply via mobile device without a CV simplifies the initial application, making the opportunity more accessible to a wider range of candidates.
• Inclusive Workplace: Co-op actively fosters a diverse and inclusive environment, celebrating differences and ensuring everyone has the opportunity to reach their full potential. They are a Disability Confident employer, committed to offering interviews to disabled candidates who meet the minimum criteria.

Key Considerations for Your Career Path:

• Shift Flexibility: While the varied shifts offer flexibility, candidates should be prepared for a working pattern that includes early mornings, late evenings, and weekends. Open communication during the interview will be crucial to align expectations.
• Customer-Centric Approach: The core of this role is providing excellent customer service. A genuine care for customer needs, strong interpersonal skills, and a positive attitude are essential for success.
• Teamwork and Adaptability: You'll be working as part of a friendly team, collaborating to solve customer issues and support colleagues. A positive approach to change and problem-solving will be highly valued.
• Varied Responsibilities: Beyond customer interaction, the role involves a range of store duties, including stocking shelves, maintaining store cleanliness, and ensuring compliance with safety and legal standards.
• Commitment to Community: If you are passionate about contributing to your local community, this role provides a platform to do so.

This Customer Team Member position at Co-op is more than just a job; it's an invitation to join an organization that values its people and its communities. If you are a proactive, customer-focused individual looking for a role that offers both stability and growth, this opportunity is certainly worth exploring as a valuable step in your career journey.