Customer Team Member reference: 1060738

Discover a Rewarding Career as a Customer Team Member at Co-op

Are you seeking a part-time role that offers more than just a job? The Co-op is looking for enthusiastic and customer-focused individuals to join their team as Customer Team Members at their Wordsworth Avenue, Newport Pagnell location. This permanent, part-time position offers 12 hours per week with the potential for regular overtime, providing a stable foundation for your career growth.

This role presents a fantastic opportunity for those who thrive in a dynamic environment and enjoy interacting with people. You'll be a vital part of a friendly team dedicated to delivering exceptional customer service, managing store operations, and contributing to the vibrant local community. With full, paid training provided, Co-op is committed to equipping you with the skills and knowledge needed to succeed.

Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Co-op truly invests in its colleagues. Beyond a competitive pay of £12.60 per hour, you'll receive an impressive 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more.
• Exceptional Staff Discount: Enjoy a fantastic 30% discount on all Co-op products in-store, plus an additional 10% discount on other brands. This is a significant perk that adds tangible value to your compensation.
• Focus on Wellbeing: Co-op is renowned for its commitment to colleague wellbeing. You'll benefit from support for your physical, mental, and financial health, including a money management app allowing access to a percentage of your earned pay and a 24/7 employee assistance service.
• Career Development and Training: This role isn't just about the present; it's about your future. Co-op offers full, paid training and dedicated support for your personal development and career progression, ensuring you have opportunities to learn and grow within the organization.
• Work-Life Balance and Flexibility: While the role requires flexibility with varied shifts, including afternoons, late evenings, and weekends, rotas are shared three weeks in advance and accessible via your mobile phone, aiding in planning and managing your personal commitments.
• Community Impact: As part of the Co-op, you'll have the chance to get involved in community activities and events, making a positive impact beyond your daily responsibilities.
• Inclusive Workplace: Co-op is committed to building diverse teams and celebrates differences. They welcome applications from everyone and offer reasonable adjustments during the recruitment process for candidates with disabilities, actively participating in the Disability Confident scheme.

Key Considerations for Your Career Path:

• Shift Work and Flexibility: The working pattern involves varied shifts, including store closing times and weekends. Candidates should be comfortable with this flexible schedule and discuss their availability at the interview stage.
• Age Requirement: Due to the potential for working before 6 am or after 10 pm, applicants must be aged 18 or over.
• Customer-Centric Approach: A genuine passion for customer service, coupled with strong people skills and a positive attitude towards problem-solving and change, are essential for success in this role.
• Hands-On Responsibilities: Beyond direct customer interaction, your duties will include restocking shelves, maintaining store standards, and working in the in-store bakery, requiring a willingness to perform a range of tasks.
• Application Process: The application involves completing two short online assessments (approximately 20 minutes) and does not require a CV, making it accessible via mobile devices.

This Customer Team Member position at Co-op offers a compelling blend of rewarding work, excellent benefits, and a supportive environment. If you are looking for a role where you can make a real difference, both to customers and your community, while developing your career, this opportunity is certainly worth exploring.