Customer Team Member reference: 1061237

Opportunity Review: Customer Team Member at Co-op (Main Street, Lamlash)

This role at Co-op presents a fantastic opportunity for individuals seeking a customer-facing position with a strong emphasis on community and colleague support. If you're looking to build a career in retail with a company that genuinely invests in its people, this position in Lamlash is certainly worth considering.

Key Advantages for Candidates:

• Valued Benefits Package: Co-op is known for its commitment to its employees, and this role reflects that. You'll enjoy 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% Co-op contribution, and invaluable virtual healthcare services for you and your family. The 30% discount on Co-op products is a significant perk for everyday savings.
• Career Development & Support: The company offers full, paid training and dedicated support for your personal development and career progression. This signifies a commitment to helping you grow within the organization, not just fill a role.
• Financial Wellbeing: Access to Stream, a money management app allowing you to access a percentage of your pay as you earn it, demonstrates a forward-thinking approach to employee financial health.
• Work-Life Balance Considerations: While the role requires flexibility with varied shifts, the promise of rotas shared three weeks in advance and accessible on your phone offers valuable predictability for personal planning. The contract allows for 16-30 hours per week with regular overtime opportunities, offering a degree of control over your working hours.
• Community Focus: Co-op's long-standing dedication to its members and communities is a core part of its identity. This role offers the chance to support your local community through various activities and events, aligning with a sense of purpose beyond the transactional.
• Inclusive Environment: Co-op actively promotes diverse and inclusive teams and welcomes applications from all backgrounds. They are proud to be part of the Disability Confident scheme, ensuring support for candidates with specific needs throughout the recruitment process.

Key Considerations for Your Career Path:

• Shift Flexibility: The working pattern involves varied shifts, including early mornings, late evenings, and weekends. Candidates should be prepared for this flexibility and ensure it aligns with their personal commitments and long-term career aspirations. Discussing specific shift preferences at the interview stage is encouraged.
• Hands-On Role: As a Customer Team Member, you'll be involved in a wide range of tasks, from customer service and till operations to re-stocking shelves and cleaning spillages. This role is ideal for those who enjoy an active and varied work environment.
• Problem-Solving & Teamwork: The job requires a positive approach to change and problem-solving, as well as the ability to work collaboratively with colleagues. Strong interpersonal skills and a willingness to contribute to a team effort are essential.
• Application Process: The application involves two online assessments taking approximately 20 minutes. While no CV is needed initially, candidates should be prepared to engage with this digital application method.

In summary, this Customer Team Member position at Co-op in Lamlash offers a stable, permanent contract with excellent benefits and a supportive working environment. It's an ideal stepping stone for those looking to develop customer service skills, contribute to their local community, and grow within a socially responsible organization. Candidates who are flexible, enjoy a dynamic role, and value a company culture of care and inclusion will find this opportunity particularly rewarding.