Customer Team Leader reference: 1061701

This review is for the Customer Team Leader position at The Co-operative Food, located in Brodick. This opportunity offers a competitive hourly rate of £18.65, with an additional premium for night shifts. The role is a temporary, part-time position, with working hours ranging from 24 to 30 per week, plus regular overtime. The contract duration is for six months, with varied night shifts from 10 pm to 6 am, including weekends.

Advantages for Potential Candidates:

• Career Growth & Development: Co-op emphasizes dedicated support for career progression. This role provides a pathway to leadership, with opportunities to coach and supervise team members, and deputise for the Store Manager. Full, paid training is provided, ensuring you have the skills needed to succeed.
• Excellent Benefits Package: Beyond competitive pay, successful candidates will enjoy a generous 36 days of holiday (pro rata), a pension scheme with up to a 10% Co-op contribution, and immediate access to virtual healthcare services for you and your family. A significant 30% discount on all Co-op products is also a major perk.
• Supportive Work Environment: Co-op is committed to employee well-being, offering support for physical, mental, and financial health. They also have market-leading policies to assist with various life events, demonstrating a genuine commitment to taking care of their colleagues.
• Modern Application Process: The ability to apply using a mobile device without needing a CV streamlines the application process, making it more accessible and convenient.
• Team Collaboration: You'll be part of a friendly team focused on delivering exceptional customer service. The role encourages fostering an inclusive culture where every team member's voice is valued.

Key Considerations for Candidates:

• Age Requirement: Candidates must be aged 18 or over due to responsibilities related to authorising age-restricted sales.
• Shift Flexibility: The working pattern involves varied night shifts, including weekends, which will be discussed further at the interview. Candidates should be comfortable with this schedule.
• Temporary Contract: This is a 6-month temporary contract. While offering valuable experience, candidates seeking long-term permanent roles should consider this duration.
• Leadership and Hands-on Approach: The role requires a balance between leading and supporting the team and actively participating in day-to-day store operations, such as restocking and maintaining store standards.
• Community Engagement: An opportunity exists to build relationships within the local community and support the delivery of the local Co-op community plan, which may appeal to those with a strong sense of social responsibility.
• Application Assessments: The application process includes two online assessments that will take approximately 20 minutes to complete.

This Customer Team Leader position offers a compelling blend of leadership development, attractive benefits, and a supportive work environment within a respected organisation. It's an excellent opportunity for individuals looking to gain valuable retail leadership experience and contribute to a company with a strong ethical foundation.