Customer Team Member reference: 1061512

Job Review: Customer Team Member - Whaley Bridge Co-op

This opportunity for a Customer Team Member at the Co-op in Whaley Bridge presents a compelling entry point into a community-focused retail environment. For individuals seeking flexible part-time work with tangible benefits and a supportive employer, this role offers significant advantages.

Key Advantages for Candidates:

• Valuable Training and Development: Candidates will receive full, paid training, ensuring they are well-equipped to excel in their role. This commitment to development is a strong indicator of the Co-op's investment in its employees' growth.
• Exceptional Benefits Package: The Co-op stands out with a generous benefits package for its colleagues. This includes:
  • 31 days holiday (pro-rata for part-time colleagues), offering a healthy work-life balance.
  • A competitive pension scheme with up to 10% employer contributions.
  • Access to virtual healthcare services for the entire family, covering GP appointments, mental health support, and more.
  • A substantial 30% discount on all Co-op products in-store, and 10% off other brands.
  • Access to "Stream," a money management app allowing early access to earned wages.
  • A 24/7 employee assistance service for comprehensive support.
• Community Focus and Ethical Values: The Co-op's long-standing commitment to fairness and community is a significant draw. This role offers the chance to contribute to a company that prioritizes social responsibility and colleague well-being.
• Flexible Working and Clear Rotas: While the working pattern is varied, including afternoons, late evenings, and weekends, the promise of rotas being shared three weeks in advance and accessible via mobile provides a degree of predictability and planning.
• Simplified Application Process: The ability to apply using a mobile device without needing a CV streamlines the initial application, making it accessible to a wider range of candidates.
• Career Progression Opportunities: The mention of dedicated support for personal development and career progression suggests that this role could be a stepping stone within the Co-op organization.

Key Considerations for Your Career Path:

• Temporary Contract: It's important to note that this is a 3-month temporary contract. Candidates seeking long-term, permanent positions should consider this duration.
• Part-Time Hours: With 12 hours per week, this role is ideal for those looking for supplementary income, specific flexibility, or as a way to gain experience. The potential for regular overtime is a positive, but the core hours are part-time.
• Varied Shift Patterns: While flexibility is a benefit, candidates should be prepared for a working pattern that includes afternoons, late evenings, and weekends. Open communication during the interview will be crucial to align expectations.
• Nature of the Role: The responsibilities are varied, encompassing customer service, till operation, stock replenishment, and maintaining store standards. This is a hands-on role that requires a proactive and adaptable approach.
• Application Assessments: Be prepared to complete two online assessments totaling approximately 20 minutes as part of the application process.

In summary, this Customer Team Member position at Co-op is an excellent opportunity for individuals who value a supportive work environment, strong ethical principles, and a comprehensive benefits package. It is particularly well-suited for those who are customer-focused, adaptable, and seeking to contribute to a community-oriented organization, while being mindful of the temporary nature and part-time hours.