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Job at Co-operative Group in Llandudno, Conwy Principal Area
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Customer Team Member reference: 1061562

Job at Co-operative Group in Llandudno, Conwy Principal Area

Co-op Customer Team Member Opportunity in Llandudno

Are you seeking a dynamic part-time role within a supportive and community-focused organization? This Customer Team Member position at Co-op in Llandudno presents an excellent opportunity for individuals looking to contribute to a positive customer experience while developing their skills and benefiting from a generous rewards package.

This role is ideal for those who thrive in a customer-facing environment and enjoy being part of a team. It offers a structured pathway for personal and professional growth within a company that values its employees and their well-being.

Key Advantages for Potential Candidates:

  • Attractive Compensation & Benefits: Earn a competitive rate of £12.60 per hour with the potential for regular overtime, offering financial flexibility. Beyond the hourly pay, Co-op provides a comprehensive benefits package designed to support your holistic well-being. This includes:
    • Generous Holiday Allowance: 31 days of holiday (pro-rata for part-time) provides ample opportunity for rest and personal pursuits.
    • Robust Pension Scheme: Benefit from an employer contribution of up to 10% to your pension.
    • Exceptional Staff Discount: Enjoy a significant 30% discount on all Co-op products in-store, plus 10% off other brands, offering considerable savings.
    • Comprehensive Healthcare: Access to virtual healthcare services for you and your family, including GP appointments, eye care, mental health support, and fitness consultations.
    • Financial Wellness: The Stream app allows you to access a percentage of your earned pay as you go, aiding in financial management.
    • 24/7 Employee Assistance: Confidential support is available around the clock.
  • Career Development & Training: Co-op is committed to your growth. You will receive full, paid training to equip you with the necessary skills for the role, including working in their in-store bakery. There is also a dedication to your personal development and career progression, with support provided to help you advance.
  • Work-Life Balance & Flexibility: This is a part-time role offering 12 hours per week with the potential for regular overtime, allowing for flexibility to balance work with other commitments. While shifts are varied, including early mornings, afternoons, late evenings, and weekends, the rotas are shared three weeks in advance and are accessible on your mobile, enabling better planning.
  • Community & Values: Co-op's strong community ethos means you'll be part of an organization that prioritizes fairness and actively engages with local communities. This role offers the chance to support these initiatives.
  • Inclusive Workplace: Co-op champions diversity and inclusion, welcoming applications from all backgrounds and offering support for those with disabilities throughout the recruitment process.

Key Considerations for Your Career Path:

  • Shift Flexibility: The working pattern involves varied shifts, including early mornings (store opening), afternoons, late evenings (store closing), and weekends. Candidates should be prepared for this flexibility, and specific requirements will be discussed at the interview.
  • Age Requirement: Applicants must be aged 18 or over due to the nature of potential shift timings or business needs.
  • Application Process: The application is streamlined and can be completed via mobile device, without the need for a CV. It does involve completing two online assessments, which should take approximately 20 minutes.
  • Physical Demands: The role involves a range of tasks such as serving customers at tills, re-stocking shelves, and general store upkeep, including cleaning spillages. Candidates should be comfortable with these physical duties.
  • Teamwork & Customer Focus: Success in this role hinges on excellent interpersonal skills, a genuine desire to help customers, and the ability to collaborate effectively with colleagues.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a company that truly cares for its employees and the communities it serves. If you are a motivated individual with a passion for customer service and are looking for a role that offers genuine benefits and development prospects, this could be the perfect next step in your career.

ID 1254228 Sectors:
in Llandudno, Conwy Principal Area, Wales
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