Customer Team Member reference: 1061509

We're excited to present an opportunity for a Customer Team Member position at Co-op, located in the vibrant community of Rhos on Sea. This role offers a unique chance to become an integral part of a dedicated team focused on delivering excellent customer service and contributing to the local community. With a competitive hourly rate of £12.60 and the potential for regular overtime, this part-time, temporary contract (12 hours per week, with a 3-month duration) provides a flexible way to gain valuable retail experience.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its colleagues. As a Customer Team Member, you'll enjoy a generous 31 days of holiday (pro-rata), a pension scheme with up to a 10% Co-op contribution, and access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more.
• Employee Discount: A significant perk of this role is a 30% discount on all Co-op products in-store, along with 10% discounts on other brands, making your groceries more affordable.
• Supportive Work Environment: Co-op prioritizes the wellbeing of its employees. You'll receive support for your physical, mental, and financial health, and benefit from market-leading policies designed to assist through various life events.
• Paid Training and Development: Full, paid training is provided, ensuring you have the skills and confidence to excel in your role. There's also a commitment to supporting your personal development and career progression.
• Financial Wellbeing: Access to 'Stream,' a money management app that allows you to draw a percentage of your earned pay as you go, offering valuable financial flexibility.
• Community Focus: This role allows you to actively support your local community through various activities and events, making a tangible difference.
• Flexibility and Work-Life Balance: While shifts are varied and include early mornings, evenings, and weekends, the rota is shared three weeks in advance and is accessible via your mobile phone, aiding in planning.
• Inclusive Workplace: Co-op is dedicated to building diverse and inclusive teams and welcomes applications from everyone. They are a Disability Confident employer and are committed to providing necessary adjustments during the recruitment process.

Key Considerations for Your Career Path:

• Varied Responsibilities: This role goes beyond traditional cashier duties. You will be involved in customer service, shelf stocking, maintaining store standards, assisting with new product introductions, and contributing to store safety and compliance. This offers a well-rounded retail experience.
• Shift Flexibility: The working pattern involves varied shifts, including early mornings (from 6:30 am), late evenings (until 11 pm), and weekends. Candidates should be prepared for this flexibility, and specific shift patterns will be discussed at the interview.
• Age Requirement: Due to potential working hours (before 6 am or after 10 pm), applicants must be aged 18 or over.
• Application Process: The application is streamlined and can be completed using a mobile device, with no CV required. It does, however, involve two online assessments that take approximately 20 minutes to complete.
• Temporary Contract: This is a 3-month temporary contract. While it offers valuable experience, candidates seeking long-term, permanent roles may wish to consider this aspect. However, the skills and experience gained can be a strong stepping stone for future opportunities within Co-op or the wider retail sector.
• Problem-Solving and Adaptability: The role requires individuals with a positive approach to change and problem-solving, and the ability to work effectively in a team.

This Customer Team Member position at Co-op is an excellent opportunity for individuals looking to gain practical retail experience within a supportive, community-oriented organization. The comprehensive benefits, commitment to employee wellbeing, and opportunities for learning make this a rewarding role for those seeking to develop their customer service and operational skills.