HR Team Leader - Employment Support Services (Fixed Term)

Review: HR Employment Services Team Leader (Maternity Cover) - An Engaging Opportunity in Shared Services

This fixed-term maternity cover position for an HR Employment Services Team Leader presents a compelling opportunity for seasoned HR professionals looking to make a significant impact within a dynamic HR Shared Services team. Reporting to the HR Employment Services Manager, this role is crucial in supporting the employee lifecycle and driving vital process improvements aligned with the organization's People and Culture Strategy. It's an excellent chance to gain valuable leadership experience and contribute to a forward-thinking HR function.

Key Advantages for Potential Candidates:

• Leadership Development: This role offers a prime opportunity to hone your team leadership and management skills. You will be responsible for guiding and developing a team of HR Assistants, fostering their growth through regular support, feedback, and learning initiatives.
• Strategic Contribution: You won't just be managing day-to-day operations; you'll be actively contributing to the "People and Culture Strategy" by identifying areas for improvement in HR services and processes. This involves leveraging your HR knowledge to solve complex queries and drive innovation.
• Cross-Functional Collaboration: The role emphasizes collaboration with various HR functions such as Pay and Reward, Payroll, Learning & Development, and Organisation Development. This provides a broad exposure to different facets of HR and allows for the development of strong working relationships across the department.
• Customer-Centric Focus: A strong emphasis is placed on delivering a customer-focused service. This role is ideal for individuals who are passionate about supporting employees and ensuring a positive experience throughout their tenure with the organization.
• Adaptability and Problem-Solving: The description highlights the need for an adaptable and flexible approach, particularly in managing high-volume activity and responding to changing priorities. This role will challenge your problem-solving abilities and your capacity to navigate complex situations effectively.
• Organizational Values Alignment: The organization is committed to values of Inclusivity, Ambition, Openness, Fairness, and Respect. For candidates who align with these principles, this role offers the chance to work within an environment that actively promotes and upholds these important cultural tenets.

Key Considerations for Your Career Path:

• Fixed-Term Nature: It's important to note that this is a fixed-term maternity cover position for up to 12 months. Candidates should consider how this aligns with their long-term career aspirations and whether this type of role fits their current career stage.
• Pace and Volume: The role involves managing high-volume activity and requires an ability to prioritize effectively. Candidates should be comfortable working in a fast-paced environment and possess strong organizational skills.
• Escalation Point: As a point of escalation, you will be expected to handle and resolve more complex queries. This requires a solid understanding of HR services, policies, and processes, as well as the confidence to mentor your team.
• Secondment Opportunities: For internal candidates, secondment requests may be considered. This offers a pathway for individuals currently within the organization to gain experience in a leadership role, provided appropriate agreements are in place with their current line manager.

This HR Employment Services Team Leader position is an excellent prospect for individuals seeking to enhance their leadership portfolio, contribute to strategic HR initiatives, and operate within a supportive and values-driven environment. If you are a proactive, customer-focused HR professional with a knack for team development and process improvement, this role is certainly worth exploring for your career advancement.