People Transformation Specialist (UK Wide, United Kingdom)

Job Title: People Transformation Specialist

Location: Birmingham, Bristol, London

Join BT as a People Transformation Specialist

About People & Culture Team The BT People and Culture team is dedicated to fostering an inclusive, innovative, and engaging work environment where every employee can thrive. We focus on attracting, developing, and retaining top talent, ensuring that our workforce is equipped with the skills and support needed to drive our business forward. By championing diversity & wellbeing, promoting continuous learning, and being focused on delivering value for our organisation, we create a culture that empowers our people to deliver exceptional results for our customers and communities. Aligned with BT's vision to "connect for good," we amplify the power of people and technology to help solve some of the UK’s biggest challenges and build meaningful connections.

Why This Job Matters:

The People Transformation Specialist plays a key role in managing the discovery, implementation and embedment of large and small end-to-end people transformation and change projects driven by local business priorities and through the P&C Portfolio process. Reporting into the Senior Change Manager and as part of an agile cross-functional team, this role will support the design and implementation of P&C portfolio deliverables ensuring successful in-unit activation.

Acts as a trusted advisor and builds strong relationships to drive business performance by demonstrating and applying an understanding of the business and commercial context Possesses knowledge of critical business concepts relevant to the business unit and demonstrates the ability to use deep business knowledge to inform decision-making Communicates information, tailored to a specific audience, with a compelling narrative, that foster understanding and advocacy for change Handles a project or portfolio of projects as they progress through the typical stages of the project lifecycle including initiation, planning, execution, and closure whilst identifying, escalating and managing risks Ensures that the design of products and processes takes into account accessibility and inclusion Designs and implements change management activities, managing those changes and developments to drive business value Against a backdrop of competing requirements, uses data insights to make difficult trade-offs and make clear, reasoned recommendations on priorities Driving the embedment of agile ways of working and behaviours into HR practices, promoting flexibility, continuous improvement, prioritisation and collaboration Continuously seeks opportunities to grow new and existing skills, with a commitment continuous learning and reflection Leverages diversity of thought and inclusive thinking to maximise the effectiveness and success of teams, policies, practices, and products

Skills and Experience You’ll Need:

Strong business and commercial acumen with the ability to apply this knowledge to drive performance Excellent verbal and written communication skills, with the ability to tailor messages to different audiences and create compelling narratives Proven experience in effectively managing projects through their lifecycle, including risk management Experience in designing and implementing change management activities Ability to use data insights to inform decision making and prioritise effectively Demonstrates a commitment to growing new and existing skills, continuous learning, and reflection Familiarity with agile ways of working and behaviours is beneficial

Benefits:

10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer’s leave World-class training and development opportunities Option to join BT Shares Saving schemes

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don’t Meet Every Single Requirement:

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.