Pricing & Investment Framework Manager (UK Wide, United Kingdom)

Join the Team at EE

Join EE as a Pricing & Investment Framework Manager: Shape the Future of Consumer

Location: London, Bristol or Birmingham

Why EE?

Imagine being part of the largest telco in the industry, with over 20,000 employees and 34 million customers. At EE, we generate over £10 billion in revenue, offering enormous opportunities for our people and positioning us as No. 1 in the market. Our Consumer Unit is home to three iconic brands - BT, EE, and Plusnet. Each brand is unique, catering to different segments of the market, and collectively, they generate more revenue than any other part of BT. Our goal is ambitious yet achievable: to create a connection in every home in the UK by 2025.

As a Pricing & Investment Framework Manager you’ll work at the heart of this ambition, helping us create digital, data-led, and customer-first experiences that transform lives and businesses across the country.

Why join this team

Tariffing and investment ladders are critical levers to drive growth, profitability, and market positioning. This area ensures that our customer tariff structures are not only compelling but commercially sound, sustainable, and strategically aligned. You will lead how we price, invest, and evaluate value across our base, inflows, outflows and regrades. You will lead the shaping of pricing and investment frameworks that support integrating product innovation, ensuring customer needs are met while safeguarding margins and aligning with long-term strategic and financial goals.

What you’ll be doing

Managing and evolving pricing frameworks, including policies, controls, and strategic pricing principles Designing and maintaining tools and templates that standardise how pricing is built, modelled, and approved Working closely with Product, Customer Marketing, Finance, Base and Legal to ensure pricing aligns with margin targets, compliance, and regulatory needs Supporting the development of new pricing models (e.g., modular pricing, value-based pricing, upsell paths and premium outcomes) Leading and supporting pricing governance forums, ensuring proposals meet framework standards before approval Maintaining the pricing playbook, including segmentation rules, discount thresholds, and investment guardrails Advising teams on pricing mechanics during proposition development and product lifecycle planning Ensuring consistency of pricing logic across sales channels, systems, and customer-facing journeys

What we’re looking for

Considerable experience in pricing, commercial governance, or strategy roles, ideally in telecoms, utilities, or financial services with a proven track record of driving commercial outcomes Expertise in commercial modelling, pricing mechanics, and margin structures gained through hands-on development and application of pricing frameworks Demonstrated success in designing and operationalising structured frameworks, tools, or policies across a matrixed organisation Extensive experience collaborating with cross-functional teams - including product, marketing, finance, legal, and operations Highly detail orientated with a structured, process-driven mindset Exceptional communication and stakeholder management skills, with a proven ability to distil complex pricing models into clear, actionable insights for senior audiences and influence strategic decision-making

What’s in it for you

10% on target bonus BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more 25 days annual leave (not including bank holidays), increasing with service 24/7 private virtual GP appointments for UK colleagues 2 weeks carer’s leave World-class training and development opportunities Option to join BT Shares Saving schemes

Ready to join us?Apply today and be part of a team that’s shaping the UK’s digital future.