Quality Support Officer (ED

This review offers a professional assessment of the Quality Support Officer position within the Faculty of Humanities & Social Sciences, designed to guide potential candidates and highlight the advantages and key considerations of this career opportunity.

About the Opportunity

The Faculty of Humanities & Social Sciences is actively seeking an experienced and highly detail-oriented Quality Support Officer. This is a pivotal role within the Faculty's Quality Office, where you will play a crucial part in upholding academic governance, ensuring regulatory compliance, and driving quality assurance and enhancement processes across the Faculty. You will work closely with the Faculty Assistant Registrars and the Faculty Education Manager, contributing directly to the smooth and effective operation of academic quality.

A significant aspect of this role involves serving as the Secretary to the Faculty’s Strategic Programmes Committee (FSPC) and providing essential operational support to the Faculty Learning, Teaching and Quality Committee (FLTQC). Furthermore, you will be the Faculty’s lead on critical course development and change processes. The University is committed to your professional growth, offering support to develop your expertise in the University's Quality Assurance Framework and broader regulatory landscape.

Advantages for Your Career Path

This role presents a compelling opportunity for individuals looking to advance their careers in academic administration and governance. Key advantages include:

• Strategic Impact: You will be at the forefront of academic quality, directly influencing strategic initiatives and contributing to the Faculty's reputation for excellence in research and teaching.
• Professional Development: The position offers dedicated support for developing expertise in higher education quality assurance frameworks and regulatory compliance, fostering continuous learning and skill enhancement.
• Broad Responsibility: This is an ideal stepping stone for those with existing experience in academic administration or governance who are ready to take on a role with greater scope and responsibility.
• Collaborative Environment: The Faculty fosters a supportive and collaborative working culture, encouraging strong relationships across teams and providing a positive work environment.
• Hybrid Working: The opportunity for hybrid working offers flexibility, allowing for a balance between on-campus collaboration and remote work, contributing to a positive work-life balance.
• Comprehensive Benefits: The University offers an extensive benefits package, including professional development opportunities (Apprenticeships, LinkedIn Learning), generous annual leave, a contributory pension scheme, health and wellbeing services, and various staff discounts.
• Relocation Support: For eligible candidates, relocation allowances and visa support are available, easing the transition for those joining from further afield.

Key Considerations for Candidates

To thrive in this role, candidates should possess a strong foundation in the following areas:

• Higher Education Quality Assurance: A robust understanding of the principles and practices of quality assurance within the higher education sector is essential.
• Committee Procedures and Governance: Experience in supporting academic committees, understanding their processes, and producing accurate documentation is a significant asset.
• Academic Regulations and Policies: Confidence in working with academic regulations, policies, and quality assurance frameworks is crucial for navigating the responsibilities of the role.
• Organisational and Communication Skills: Excellent organizational abilities and strong interpersonal and written communication skills are vital for effective stakeholder engagement and documentation.
• Analytical and Presentational Skills: The ability to analyze data and present complex information clearly and concisely will be key to informing decision-making processes.
• Proactive Mindset: A proactive approach to problem-solving and a commitment to continuous improvement will be highly valued.

This role is well-suited for an ambitious professional seeking to make a tangible contribution to the academic success of a respected Faculty, while simultaneously advancing their own professional capabilities in a supportive and dynamic environment.