Sales Advisor (Darlington Contact Centre, Darlington, United Kingdom) reference: 817141302

Are you looking for an opportunity to leverage your communication skills in a supportive environment, while building a rewarding career with a leading telecommunications company? This Sales Advisor role with EE in Darlington presents a compelling proposition for individuals passionate about helping customers and growing professionally.

The Opportunity: Cultivating Connections, Enhancing Digital Lives

This full-time, permanent position invites individuals who enjoy connecting with people and have a natural curiosity. Forget the stereotypes of "hard sales"; EE emphasizes a consultative approach. Your primary goal will be to engage customers over the phone, understanding their needs and recommending products and services that genuinely enhance their digital experience.

EE values transferable skills—whether you're adept at building relationships in your daily life or have honed your negotiation skills within your family, these are precisely the qualities that can lead to success here. Comprehensive training is provided, ensuring you're well-equipped to confidently discuss their diverse range of products and services.

Key Advantages for Your Career Path

This role stands out not just for its core responsibilities but also for the extensive package of benefits and support designed to foster employee well-being and career progression.

• Competitive Earnings & Growth: Start with a strong salary of £25,087, increasing to £25,684 after just 9 months, complemented by an uncapped commission structure. This provides a clear path for financial growth based on your performance.
• Exceptional Work-Life Balance & Flexibility: EE demonstrates a genuine commitment to supporting its employees' lives outside of work. The role offers:
  • Flexibility to schedule your own breaks and bank time.
  • Support for personal appointments and family emergencies.
  • The option of occasional home working, offering added convenience.
• Comprehensive Well-being & Family Support: Beyond the standard, EE provides significant benefits for you and your family:
  • Online GP (24/7): Access to a GP via telephone or video for you and your immediate family, fully funded.
  • Market-Leading Carer’s Leave: Up to two weeks of paid leave to support family or friends who are disabled, ill, or elderly.
  • Equalised Family Leave: Generous maternity, paternity, and adoption leave offering 18 weeks full pay and 8 weeks half pay for all parents in the first year.
  • Optional Private Healthcare and Dental coverage.
• Career Development Opportunities: EE is passionate about developing its people. You'll receive tailored training and support to help you carve out your own career path within the company, indicating a long-term investment in your professional growth.
• Valuable Employee Perks: Enjoy substantial discounts on EE & BT products (Mobile, Broadband), a Season Ticket Travel Loan, and dedicated volunteering days to give back to your community.

Is This Opportunity Right for You? Key Considerations:

This role is ideal for candidates who:

• Possess strong interpersonal and communication skills, genuinely enjoying conversation and relationship building.
• Are comfortable working in a phone-based customer service and sales environment, adopting a consultative rather than aggressive approach.
• Value a workplace that prioritizes employee well-being, offering significant flexibility and family support benefits.
• Are looking for a permanent position with clear salary progression and uncapped earning potential through commission.
• Seek a company that invests in professional development and offers opportunities for career advancement.

With a great team culture and meaningful support, this Sales Advisor role at EE in Darlington offers more than just a job – it's a chance to build a lasting career with a company that truly values its people.