Waitrose Team Manager Opportunity: Lead with Passion and Drive Excellence

Are you a natural leader with a passion for delivering exceptional customer experiences? This Team Manager role at Waitrose offers a unique opportunity to shape the success of a vibrant shop, foster a thriving team, and contribute to a cherished retail brand. As a vital part of the John Lewis Partnership, you'll not only manage daily operations but also embody the core values of this employee-owned business.

What's on Offer for Aspiring Leaders?

This role presents a compelling blend of leadership challenge and rewarding ownership. Here are some key advantages for potential candidates:

• Impactful Leadership: You'll have the autonomy to influence and motivate your team, setting the standard for outstanding Partner-led customer service that is the hallmark of Waitrose. Your leadership will directly shape customer perception and foster loyalty.
• Commercial Acumen: This position offers the chance to hone your commercial skills by maximizing sales and profit, while diligently minimizing wastage and ensuring efficient store operations.
• Team Development: A significant aspect of this role involves nurturing your team. You'll lead, inspire, and manage people-related tasks, creating a supportive culture of care, belonging, pace, and productivity.
• Ownership and Rewards: As part of the John Lewis Partnership, you'll become a co-owner. This unique model means you share in the responsibilities, rewards, and successes of the UK's largest employee-owned business.
• Competitive Compensation: The role offers an attractive annual salary range of £30,500.00 - £42,500.00, with the added benefit of a Night Premium of £4.50 per hour for any hours worked between 22:00 and 06:00.
• Career Growth: This role provides a solid foundation for further career progression within the Partnership, allowing you to grow both individually and as part of a collective.

Key Considerations for Your Career Path

To thrive in this role and make the most of this opportunity, consider the following:

• Pace and Resilience: The environment is fast-paced, and you'll need resilience to lead your team through change and effectively manage the day-to-day operations of the shop.
• Customer Focus: A deep-seated passion for retail and a genuine understanding of what makes customers return time and time again are essential.
• People Management Expertise: Proven experience in leading teams, particularly in customer-facing environments, is crucial. Your ability to manage people, including handling holidays and absences, will be paramount.
• Adaptability and Innovation: The Partnership is committed to innovation and adaptation. You'll need to be adept at engaging and leading your team through embedding change consistently and effectively.
• Stakeholder Influence: The ability to influence various stakeholders, coupled with advanced communication skills, will be vital for success.
• Desirable Skills: While not essential, experience with disciplinary and grievance processes, regulatory compliance, holding a Personal Licence, or Level 3 Food Hygiene certification can be advantageous.
• Flexible Working: The Partnership values work-life balance and supports flexible working arrangements. Discuss your preferences with the hiring manager to explore possibilities.

This Team Manager position at Waitrose is more than just a job; it's an invitation to be part of a unique, employee-owned business where your contributions are valued and ownership is shared. If you're a motivated leader ready to make a difference, this role could be an excellent next step in your career journey.