Account Manager reference: R103074

Client Advisor Opportunity at LexisNexis Legal & Professional

Are you a forward-thinking professional with a passion for client success and a knack for driving value? LexisNexis Legal & Professional, a global leader in legal, regulatory, and business information and analytics, is seeking talented individuals to join their team as Client Advisors. This role offers a unique opportunity to leverage your industry expertise and contribute to the transformative power of AI in the legal sector.

About the Role:

As a Client Advisor, you will be instrumental in guiding clients to maximize their adoption and success with LexisNexis's InterAction (IA) CRM and Business Development solution. You'll act as a trusted advisor, building strong relationships and ensuring clients achieve the highest return on their investment. This is a dynamic role that requires a blend of industry knowledge, strategic thinking, and a commitment to client growth.

Key Responsibilities:

• Client Engagement Leadership: Drive upsell opportunities by prospecting, scoping, negotiating, and closing deals in collaboration with Account Managers.
• Trusted Advisor: Serve as the primary relationship owner for InterAction clients, acting as a trusted advisor to help them fully leverage LexisNexis products and services.
• Best Practice Sharing: Disseminate successful strategies and case studies across industries and geographies to enhance the value of IA for both individual users and the firm as a whole.
• Strategic Guidance: Assist clients in developing Return on Investment (ROI) analyses, business cases, and roadmaps for current IA usage and future expansion.
• Leveraging Tools: Utilize established programs like the Customer Success Program and tools such as the Strategic System Assessment, Value Assessment, and System Health Checks to identify new opportunities and guide clients on their IA journey.

Advantages for Candidates:

• Impactful Role: Play a pivotal role in shaping the future of legal technology by driving the adoption of innovative AI solutions.
• Career Growth: Work within a company that is a pioneer in deploying AI and advanced technologies to the legal market, offering ample opportunities for professional development and advancement.
• Global Reach: Be part of a globally recognized organization, LexisNexis Legal & Professional, serving customers in over 150 countries.
• Collaborative Environment: Collaborate with cross-functional teams, including Product Management, Marketing, and Support, to deliver exceptional client solutions.
• Work-Life Balance: LexisNexis Legal & Professional is committed to promoting a healthy work/life balance with numerous wellbeing initiatives, including generous holiday allowance, health screening, wellbeing programs, and flexible working options.
• Comprehensive Benefits: Access to a competitive benefits package including health screening, private medical benefits, contributory pension scheme, share option schemes, and generous parental leave.

Key Considerations for Your Career Path:

• Industry Experience: A strong background within the Legal Industry is essential, allowing you to understand client needs and challenges.
• Analytical and Creative Thinking: The ability to analyze complex information, identify key insights, and develop creative solutions will be crucial for success.
• Self-Motivation and Results Orientation: This role requires a driven individual capable of setting and achieving targets by proactively managing workload and identifying opportunities.
• Strong Communication and Persuasion Skills: You should be adept at communicating complex ideas clearly and professionally, using your experience to persuade stakeholders and present compelling business cases.
• Entrepreneurial Spirit: An entrepreneurial attitude is highly valued, encouraging ownership of client success, networking, and contributing to program strategy.
• Technical Aptitude: You'll need the technical literacy to quickly master systems like InterAction, VMWare, and common office productivity suites, as well as an understanding of marketing, business development, and enterprise software integration technologies.
• Travel Commitment: The role requires approximately 50% travel to client sites, driven by business demands.

This Client Advisor position presents an exciting opportunity for individuals looking to make a significant impact in the legal technology space, build lasting client relationships, and advance their careers within a supportive and innovative global organization.