Christmas Customer Assistant - Food (Nights) - Bury St Edmunds reference: 6254561923

M&S Customer Assistant (Foods) - Night Shift Opportunity

Are you a driven individual with a passion for quality food and exceptional customer service? Marks & Spencer is seeking dedicated individuals to join their Foods team as Customer Assistants, offering a unique night shift opportunity with a competitive unsocial hours premium.

Key Advantages for Potential Candidates:

• Specialized Compensation: This role offers a significant advantage with a + £3.00 per hour unsocial premium for all hours worked between 22:00 and 06:00, reflecting the demanding nature of the night shift.
• Career Growth within a Reputable Brand: M&S is at the forefront of retail innovation, embracing a greener, speedier, and more inspiring digital era. This is an excellent opportunity to join a company committed to progress and make an immediate impact.
• Skill Development: You will gain valuable experience in customer service, product knowledge, and utilizing digital tools like the Sparks App and in-store devices to enhance the shopping experience.
• Team-Oriented Environment: M&S fosters an inclusive culture where teamwork, respect, and community support are highly valued. You'll have the chance to contribute to a positive and collaborative store environment.
• Flexibility and Adaptability: The role encourages adaptability and the ability to work effectively across various store areas, preparing you for diverse retail challenges.
• Commitment to Inclusion: M&S champions an active Inclusion, Diversity, and Equal Opportunities Policy. They are committed to supporting flexible working and are open to discussing reasonable adjustments to the recruitment process.

Key Considerations for Your Career Path:

• Work Pattern: This role involves a consistent night shift schedule:
  • Monday: 22:00 - 07:00
  • Tuesday: 22:00 - 07:00
  • Friday: 22:00 - 07:00
  • Saturday: 22:00 - 07:00
  Candidates must be aware of and comfortable with this schedule.
• Age Restriction: Due to the nature of working through the night, applicants must be 18 years of age or older to comply with health and safety legislation.
• Peak Season Commitment: Successful candidates will be required to work up to full-time hours during the weeks commencing 14th and 21st December, likely due to increased operational demands.
• Proactive and Driven Approach: The role requires individuals who are ready to "roll up their sleeves," work hard, and go above and beyond to deliver exceptional customer experiences. A proactive mindset and a commitment to exceeding expectations are essential.
• Digital Confidence: A good level of digital capability is necessary, as you will be expected to use in-store digital tools to support customers.

If you are seeking a role that offers a unique working pattern, competitive compensation for unsocial hours, and the chance to be part of a dynamic and forward-thinking retail environment, this M&S Customer Assistant position could be an excellent next step in your career. Embrace the opportunity to champion quality products and make a real difference to the customer experience.