Christmas Customer Assistant - Food (Nights) - Bury St Edmunds reference: 6254562053

Explore a Unique Opportunity: Customer Assistant - Foods at M&S

Are you a driven individual with a passion for exceptional customer service and a flair for food? Marks & Spencer is presenting a distinctive opportunity for a Customer Assistant within their Foods section. This role goes beyond traditional retail, focusing on becoming a true ambassador for M&S's high-quality products and delivering memorable experiences for every customer.

What's in it for You?

This position offers a unique work pattern, with shifts scheduled from Sunday to Wednesday, 22:00 to 00:00. This specific night-time schedule may appeal to individuals seeking supplementary income or a role that fits outside of typical daytime hours. Furthermore, M&S recognizes the demands of night work with a + £3.00 per hour unsociable premium for all hours worked between 22:00 and 06:00.

During peak periods, specifically the weeks commencing 14th and 21st December, there is a potential for up to full-time hours. This presents an excellent opportunity to significantly boost your earnings during a crucial retail season.

As a Customer Assistant, you'll be at the forefront of the M&S brand, gaining:

• In-depth Product Knowledge: Become an expert on M&S Food products, understanding their quality, value, and appeal.
• Customer Engagement Skills: Hone your ability to connect with customers, understand their needs, and make personalised recommendations.
• Brand Ambassadorship: Represent M&S with pride, introducing customers to new and exciting food offerings.
• Digital Proficiency: Utilize in-store digital tools and the Sparks App to enhance the customer journey.
• Teamwork and Inclusivity: Contribute to a positive and supportive store environment, fostering strong relationships with colleagues and the community.
• Adaptability: Develop the ability to work effectively across different store areas and adapt to dynamic retail demands.

Key Considerations for Your Career Path:

This role is ideal for individuals who:

• Are **customer-centric**, prioritizing the customer experience above all else.
• Are **proactive** and willing to go the extra mile to ensure customer satisfaction.
• Possess **strong communication and interpersonal skills**, enabling them to build rapport with customers and colleagues.
• Are **digitally confident** and eager to leverage technology to improve service.
• Are **accountable** for their workload and committed to delivering excellent results.
• Are **adaptable and flexible**, able to thrive in a fast-paced retail environment.

Important Note for Applicants: Due to the nature of this role involving overnight work, applicants must be 18 years of age or older to comply with health and safety legislation. This is a non-negotiable requirement.

M&S is committed to embracing a greener, faster, and more inspiring digital future in retail. By joining their team, you'll be part of an inclusive and forward-thinking organisation that values diversity and offers opportunities for growth. They are dedicated to an active Inclusion, Diversity, and Equal Opportunities Policy, and are open to discussing flexible working arrangements.

If you're ready to take on a rewarding challenge and become a valued member of the M&S team, this opportunity could be the perfect next step in your retail career.