Christmas Customer Assistant - Food - Bury St Edmunds reference: 6254125663

Discover an Engaging Opportunity as a Customer Assistant at M&S Foods

Are you a customer-focused individual with a passion for quality food products and a desire to excel in a dynamic retail environment? Marks & Spencer is seeking enthusiastic individuals to join their Foods team as Customer Assistants. This role offers a unique opportunity to become a brand ambassador, dedicated to providing exceptional service and enriching the shopping experience for every customer.

Key Advantages for Aspiring Candidates:

• Become a Product Champion: This role is ideal for those who take pride in their knowledge of M&S Food products. You'll have the opportunity to deepen this expertise and share your passion with customers, recommending everything from everyday essentials to exciting new offerings.
• Develop Remarkable Customer Service Skills: M&S places a strong emphasis on customer satisfaction. You will be instrumental in ensuring customers feel valued and well-cared for, honing your ability to anticipate needs and deliver memorable service.
• Embrace a Dynamic Work Environment: The retail landscape is constantly evolving, and this position requires adaptability. You'll have the chance to work across various store areas, contributing to seamless operations and meeting diverse customer demands.
• Leverage Digital Tools: In today's retail world, digital proficiency is key. You'll be trained to use M&S's in-store digital tools and the Sparks App, enhancing the customer journey and ensuring efficiency.
• Contribute to a Positive Team Culture: Collaboration and respect are fundamental. This role invites you to be a team player, fostering an inclusive store environment and supporting your colleagues.
• Career Development Opportunities: M&S is committed to innovation and offers exciting prospects for those looking to grow within the retail industry. Your dedication and performance will be recognized.
• Competitive Compensation with Premium: In addition to your base pay, this role offers an unsocial premium of +£3.00 per hour for hours worked between 22:00 and 06:00, recognizing the commitment required for late-night shifts.

Key Considerations for Your Career Path:

• Work Pattern: The primary work pattern for this role is Sunday, Monday, and Saturday, from 18:00 to 00:00. Potential candidates should ensure this schedule aligns with their personal commitments and career aspirations.
• Peak Season Support: Successful candidates will be required to work up to full-time hours during the weeks commencing 14th and 21st December, supporting operational needs during a crucial period.
• Age Requirement: Due to the nature of late-night working, this role is only open to applicants aged 18 and over, in compliance with health and safety legislation.
• Proactive and Hard-Working Ethic: The description highlights the expectation for colleagues to "roll their sleeves up, work hard and go above and beyond every day." A proactive and dedicated approach will be essential for success.
• Attention to Detail and Efficiency: Key accountabilities include serving customers efficiently, maintaining store standards, and monitoring sales targets. A meticulous and results-oriented mindset will serve you well.
• Commitment to Continuous Improvement: M&S values feedback and encourages colleagues to act upon it. A willingness to learn and adapt is paramount.

This Customer Assistant role at M&S Foods is more than just a job; it's an opportunity to be part of a forward-thinking retail organization, contribute to a positive customer experience, and develop valuable skills. If you are ready to embrace these challenges and opportunities, we encourage you to explore this exciting prospect.