Christmas Customer Assistant - Food - Bury St Edmunds reference: 6254125728

This is an excellent opportunity for individuals seeking a dynamic role within the retail sector, specifically within the renowned M&S Foods department. As a Customer Assistant, you'll play a pivotal role in delivering an exceptional shopping experience, embodying the M&S brand values and contributing to a positive store environment.

Key Advantages for Candidates:

• Brand Ambassador Role: This position offers the chance to be a true brand ambassador for M&S, a company with a strong reputation for quality and value. You'll have the opportunity to deepen your knowledge of premium food products and share your passion with customers.
• Customer-Centric Focus: If you thrive on making customers feel valued and are dedicated to providing remarkable service, this role is ideal. You'll be at the forefront of customer interaction, directly impacting their shopping experience.
• Team Collaboration: The role emphasizes teamwork and inclusivity. You'll work alongside colleagues to foster a supportive and respectful store atmosphere, contributing to a positive community within the workplace.
• Skill Development: M&S is committed to its colleagues' growth. You will receive training to enhance your product knowledge and proficiency in utilizing digital tools and in-store devices, which are essential for delivering excellent customer service in a modern retail environment.
• Flexibility and Adaptability: The retail landscape is constantly evolving. This role will hone your ability to adapt to various store areas and changing demands, a valuable skill for any career path.
• Competitive Compensation: A notable advantage is the "+ £3.00 p/h unsocial premium" for hours worked between 22:00 and 06:00, recognizing the commitment required during these times.
• Seasonal Opportunity: With the mention of "Christmas" as a hashtag, this role presents a potential opportunity for individuals seeking engaging work during a peak retail season, with the possibility of extended hours during the weeks of December 14th and 21st.

Key Considerations for Your Career Path:

• Work Schedule: The standard work pattern is focused on late evenings, specifically Tuesday, Friday, and Saturday from 18:00 to 00:00. Candidates should carefully consider if this schedule aligns with their personal commitments and career aspirations.
• Age Requirement: Due to the late-night working hours, applicants must be 18 years of age or older to comply with health and safety legislation.
• Proactive Engagement: The role requires a proactive approach to customer service. Candidates should be comfortable initiating conversations, understanding customer needs, and going the extra mile.
• Digital Proficiency: A good level of digital capability is essential. You'll be expected to use in-store devices and customer-facing apps, so familiarity with technology will be beneficial.
• Commitment to Excellence: The description highlights the expectation of working hard and "going above and beyond." Candidates should be prepared to demonstrate a strong work ethic and a commitment to delivering high standards.
• Continuous Improvement: M&S values feedback and encourages continuous improvement. Being open to receiving and acting upon feedback is a key attribute for success in this role and for professional development.

This Customer Assistant position at M&S offers a fantastic platform for individuals eager to excel in customer service, develop valuable retail skills, and contribute to a respected brand. By carefully considering the work pattern, responsibilities, and required attributes, potential candidates can make an informed decision about how this opportunity aligns with their long-term career goals.