Christmas Customer Assistant - Food - Bury St Edmunds reference: 6254562313

Discover a Rewarding Career as a Customer Assistant at M&S Foods

Are you passionate about delivering exceptional customer experiences and have a keen interest in high-quality food products? Marks & Spencer is seeking enthusiastic individuals to join their Foods section as Customer Assistants. This role offers a fantastic opportunity to become a true ambassador for the M&S brand, contributing to a positive and engaging shopping environment for every customer.

This position is ideal for individuals who thrive in a customer-facing role and are eager to learn and share their knowledge about M&S's esteemed product range. You'll be instrumental in making customers feel valued and ensuring they find exactly what they need.

Key Advantages for Your Career Development:

• Brand Ambassadorship: Become the face of M&S Foods, actively promoting new products and offering expert recommendations. This is a great chance to develop your sales and persuasive communication skills.
• Customer-Centric Focus: The role prioritizes putting customers first, encouraging you to develop exceptional service skills and a deep understanding of customer needs. This experience is invaluable for any career in retail or service industries.
• Digital Proficiency: You'll gain hands-on experience with M&S's digital tools, including the Sparks App and in-store devices. This enhances operational efficiency and customer service, building your digital confidence and adaptability.
• Team Collaboration: A strong emphasis is placed on teamwork and fostering an inclusive store environment. This develops your interpersonal skills, empathy, and ability to contribute to a positive workplace culture.
• Adaptability and Flexibility: The retail environment demands flexibility, and this role will see you working across different store areas. This experience broadens your understanding of retail operations and enhances your ability to manage diverse tasks.
• Product Expertise: Through dedicated training, you will build a comprehensive knowledge of M&S Food products, enabling you to confidently sell and recommend them. This specialized knowledge can be a significant asset.
• Career Progression: M&S is committed to pushing boundaries in the retail industry, offering exciting opportunities and a pathway for growth within the company.

Key Considerations for Candidates:

• Work Pattern: The standard work pattern is Sunday, Monday, and Tuesday from 12:00 to 18:00.
• Peak Season Availability: Successful candidates will be required to work up to full-time hours during the weeks commencing 14th and 21st December, which is crucial for supporting operational demands during busy periods.
• Proactive and Hardworking Ethos: The role requires individuals who are ready to "roll up their sleeves," work diligently, and consistently go above and beyond to meet customer expectations.
• Commitment to Service Excellence: A high level of customer service is paramount, along with attention to detail in maintaining store standards and product availability.
• Learning and Development: While product knowledge is valued, M&S provides training to ensure you are equipped to excel. A willingness to learn and act on feedback is essential.
• Contribution to Improvement: As the "voice of the customer," you'll have the opportunity to provide feedback that helps shape the business, making this a role with a genuine impact.

This Customer Assistant position at M&S Foods is more than just a job; it's an opportunity to grow, contribute, and be part of a dynamic and forward-thinking retail environment. If you are motivated, customer-focused, and eager to make a difference, this role could be the perfect step in your career journey.