Client Manager reference: R104159

This Client Manager position at LexisNexis Legal & Professional presents a compelling opportunity for data-driven and customer-centric professionals looking to make a significant impact within the legal tech industry. As part of RELX, a global leader in information-based analytics, LexisNexis is at the forefront of deploying AI and advanced technologies to transform the practice of law. This role offers a chance to contribute to a company with a rich history of innovation and a forward-thinking approach to generative AI.

Advantages for Potential Candidates:

• Career Growth and Development: LexisNexis is deeply invested in its employees' long-term success. The company offers extensive learning and development resources, opportunities for sabbaticals, and study assistance, all designed to support both immediate responsibilities and future career aspirations.
• Work-Life Balance and Wellbeing: A strong emphasis is placed on promoting a healthy work/life balance. Candidates can expect flexible working hours, numerous wellbeing initiatives, and a comprehensive benefits package that includes generous holiday allowance, private medical benefits, and life assurance.
• Impactful Work: This role allows you to directly influence revenue growth and client success by fostering strong relationships and demonstrating the tangible value of LexisNexis's cutting-edge products. You'll be instrumental in helping legal professionals improve productivity and achieve better outcomes.
• Innovative Environment: Being part of a company that pioneered legal and business information online and is now leading in the ethical deployment of generative AI, provides a dynamic and intellectually stimulating work environment.
• Global Reach and Collaboration: Working for a company with a global presence across over 150 countries means you'll be part of a diverse and collaborative team. You'll have the opportunity to collaborate with internal departments like Marketing, Customer Success, and Strategy, contributing to go-to-market initiatives.
• Comprehensive Benefits: Beyond the core compensation, candidates will benefit from a competitive contributory pension scheme, a Save As You Earn share option scheme, and various other perks designed to support their financial and personal wellbeing, including employee discounts and assistance programs.

Key Considerations for Candidates:

• Results-Oriented Mindset: The role demands a strong focus on achieving and exceeding financial targets. Candidates should be self-motivated and possess a proven aptitude for driving results in a sales or customer service capacity.
• Commercial Acumen: A key aspect of this position is identifying and capitalizing on commercial opportunities. This requires a knack for spotting up-sell and cross-sell possibilities, leveraging data and insight, and applying proven sales methodologies.
• Client Relationship Management: Building and nurturing strong, long-term relationships with existing clients is paramount. Candidates must excel at understanding client needs, demonstrating the business value of LexisNexis products, and ensuring exceptional customer experiences.
• Adaptability and Learning: The legal technology landscape is constantly evolving, particularly with advancements in AI. Candidates should be eager to educate themselves and their clients through thought leadership and expert market knowledge, staying abreast of industry trends.
• Teamwork and Communication: While autonomous in managing accounts, success in this role hinges on effective collaboration with internal teams and excellent communication skills. The ability to work harmoniously within a team environment is essential.

This Client Manager position at LexisNexis Legal & Professional offers a robust platform for career advancement within a globally recognized and innovative organization. It's an ideal role for individuals who thrive on building relationships, driving revenue, and contributing to the transformation of the legal profession through technology.