Customer Assistant - Food - Oban Foodhall reference: 6198462188

Discover a Rewarding Role in the M&S Foods Section

Are you a customer-centric individual with a passion for quality food and a desire to make a tangible impact? This Customer Assistant position within the M&S Foods section offers a unique opportunity to become a brand ambassador, embodying the excellence and value that M&S is renowned for. If you thrive in a dynamic retail environment and are committed to delivering exceptional customer experiences, this role could be an excellent step in your career journey.

What's On Offer for You:

This role presents several attractive advantages for aspiring retail professionals:

• Become a Product Expert: You'll develop in-depth knowledge of M&S's high-quality food products, enabling you to confidently recommend new items and engage customers with informed insights. This specialization can be a valuable asset for future career growth within the food retail sector.
• Champion Remarkable Service: The core of this role is creating a positive and memorable shopping experience for every customer. By focusing on customer needs and going the extra mile, you'll hone your customer service skills to an expert level, a highly transferable skill in any client-facing role.
• Embrace Digital Innovation: M&S is at the forefront of digital transformation in retail. You'll gain practical experience using in-store digital tools and apps like Sparks, enhancing your digital literacy and adaptability – crucial for staying relevant in today's job market.
• Develop Teamwork and Adaptability: This position emphasizes collaboration and flexibility. You'll learn to work effectively within a team, contribute to an inclusive store environment, and adapt to the ever-changing demands of retail operations. These are foundational skills for leadership and success in any professional setting.
• Flexible Work Schedule: The specified work pattern (Monday, Thursday, and Saturday evenings) offers a degree of flexibility that can be beneficial for individuals seeking to balance work with other commitments, such as studies, personal projects, or family responsibilities.

Key Considerations for Your Career Path:

To ensure this opportunity aligns with your career aspirations, consider the following:

• Customer First Mentality: Success in this role hinges on prioritizing customer needs above all else. If you naturally enjoy helping people and find satisfaction in resolving their needs, this is a perfect fit.
• Proactive Engagement: The expectation is for you to actively engage with customers, anticipate their needs, and offer solutions. This proactive approach will foster strong interpersonal skills and the ability to build rapport quickly.
• Commitment to Excellence: M&S values colleagues who are committed to delivering high-quality work with great attention to detail. This dedication to excellence is a hallmark of strong professionals and will be recognized and rewarded.
• Openness to Feedback and Learning: A willingness to receive and act upon feedback, and to actively seek it, is vital. This continuous learning mindset is essential for professional development and career advancement.
• Digital Confidence: While training is provided, a foundational comfort with digital tools will allow you to leverage them more effectively from the outset, contributing to a smoother onboarding and a greater impact.
• Physical Demands of Retail: Be prepared for the physical aspects of retail, including stocking shelves, moving products, and standing for extended periods. This role requires a good level of energy and stamina.

This Customer Assistant role at M&S offers a compelling blend of hands-on retail experience, customer engagement, and digital proficiency. It's an excellent platform for individuals looking to build a foundation in customer service, retail operations, and brand ambassadorship. By embracing the challenges and opportunities presented, you can significantly contribute to the M&S success story and pave the way for a fulfilling career in the retail industry.