Customer Assistant - Food - Oban Foodhall reference: 6198461913

Opportunity: Customer Assistant (Foods) at M&S

Are you passionate about delivering exceptional customer experiences and a believer in high-quality products? Marks & Spencer is seeking dedicated individuals to join their Foods team as Customer Assistants. This role offers a fantastic opportunity to become a brand ambassador, championing M&S's renowned products and driving customer loyalty through outstanding service.

What to Expect in Your Role:

• Product Champion: You'll immerse yourself in the world of M&S Food, gaining expert knowledge to confidently recommend products, including exciting new launches, to customers.
• Exceptional Service Delivery: Your primary focus will be ensuring every customer feels valued and has a positive shopping experience, going above and beyond to meet their needs.
• Digital Integration: Embrace technology! You'll utilize in-store digital tools and apps like Sparks to enhance customer interactions and product availability.
• Team Collaboration: This role emphasizes a strong team ethos. You'll contribute to an inclusive store environment, supporting colleagues and fostering positive relationships.
• Adaptability: The fast-paced retail environment requires flexibility. You'll be comfortable working across different areas of the store and adapting to evolving demands.
• Store Presentation: Maintaining a clean, tidy, and well-stocked store is key to creating an appealing shopping environment for customers.
• Sales Focus: You'll contribute to the store's success by monitoring and achieving daily sales targets and promoting special offers.

Key Advantages for Your Career Path:

• Develop Strong Product Knowledge: Become an expert in a highly regarded food brand, enhancing your understanding of consumer preferences and market trends.
• Elevate Customer Service Skills: Hone your ability to connect with customers, understand their needs, and deliver memorable service, a valuable asset in any customer-facing role.
• Digital Proficiency: Gain practical experience with retail technology, a skill set increasingly sought after in the modern workforce.
• Teamwork and Communication: Build crucial interpersonal skills through collaboration and effective communication, essential for career progression.
• Adaptability and Problem-Solving: Learn to thrive in a dynamic environment, developing resilience and quick-thinking abilities.
• Brand Representation: Represent a well-respected and iconic brand, building your professional profile and demonstrating your commitment to quality.
• Opportunity for Growth: M&S is committed to pushing boundaries in the retail industry, offering exciting opportunities for those looking to grow and make an impact.

Key Considerations for Candidates:

• Work Pattern: This role requires a specific work schedule: Sunday, Monday, Wednesday, and Thursday, from 04:00 to 12:00. Early risers will thrive in this position.
• Age Restriction: Due to the early morning working hours and related health and safety legislation, applicants must be 18 years of age or older.
• Proactive Approach: The role demands initiative and a willingness to "roll your sleeves up" and go above and beyond.
• Commitment to Feedback: Being open to and actively seeking feedback is crucial for continuous improvement and development within the role.
• Attention to Detail: Delivering excellent work with great attention to detail is paramount in ensuring customer satisfaction and operational efficiency.

Why M&S?

Marks & Spencer is at the forefront of revolutionizing the retail industry, embracing a greener, speedier, and more inspiring digital era. They are committed to fostering an inclusive environment where everyone is welcome and has the opportunity to make an immediate impact. If you are seeking a role where you can contribute to a beloved brand, develop valuable skills, and be part of a forward-thinking team, this Customer Assistant position is an excellent step in your career journey.