Customer Assistant - Food - Oban Foodhall reference: 6198462061

Discover an Engaging Career Opportunity as a Customer Assistant at M&S Foods

Marks & Spencer is actively seeking enthusiastic and dedicated individuals to join their Foods team as Customer Assistants. This role presents a fantastic opportunity to become a key player in delivering exceptional customer experiences and championing M&S's renowned high-quality products and value offerings. If you have a passion for food and a desire to make a tangible difference in a customer's shopping journey, this role could be an excellent step in your career path.

Key Advantages for Potential Candidates:

• Become a Brand Ambassador: This position offers the chance to represent a respected and trusted brand. You'll be at the forefront of introducing customers to new and exciting food products, leveraging your growing product knowledge to create positive interactions.
• Customer-Centric Environment: The role is deeply focused on delivering "remarkable service," ensuring every customer feels valued. This emphasis on customer satisfaction provides a rewarding and engaging work experience.
• Develop Digital Proficiency: You will gain hands-on experience with M&S's digital tools, including the Sparks App and in-store devices. This is a valuable skill set in today's increasingly digital retail landscape, enhancing your employability.
• Foster Teamwork and Inclusivity: M&S is committed to creating a supportive and inclusive store environment. You'll have the opportunity to collaborate with colleagues, contributing to a positive and respectful workplace culture.
• Embrace Adaptability: Retail demands flexibility, and this role encourages you to work across various areas of the store. This adaptability will broaden your skillset and make you a more versatile employee.
• Meaningful Contribution: As the "face of the business," you'll play a crucial role in gathering customer feedback and helping to drive continuous improvement, making your contribution highly valued.

Key Considerations for Your Career Path:

• Work Pattern: The advertised role operates on a specific shift pattern, primarily during evenings and some weekend hours. Potential candidates should carefully review the provided work schedule to ensure it aligns with their personal commitments and career aspirations. This pattern offers consistent evening work, which may appeal to individuals seeking supplementary income or a structured schedule outside of traditional daytime hours.
• Age Requirement: Please note that due to the work pattern involving early mornings and health and safety regulations, this role is only open to applicants aged 18 and over.
• Proactive Engagement: Success in this role requires a proactive approach to customer service. You'll need to be comfortable initiating conversations, understanding customer needs, and making recommendations. This is an excellent opportunity to hone your interpersonal and sales skills.
• Product Knowledge Development: A willingness to learn and build expert product knowledge is essential. The company provides training, but a genuine interest in food products will significantly enhance your effectiveness and enjoyment of the role.
• Commitment to Excellence: The role emphasizes attention to detail and a commitment to delivering excellent work. This aligns with a career path that values precision, quality, and a strong work ethic.
• Continuous Learning: M&S is dedicated to innovation and is investing in a digital future. Being open to feedback and eager to learn new skills, particularly in digital tools, will be crucial for long-term growth within the company.

Marks & Spencer is at the forefront of transforming the retail industry, and this Customer Assistant role offers a compelling opportunity to be part of that exciting journey. If you are a motivated individual who thrives in a customer-facing role and is eager to contribute to a dynamic team, we encourage you to explore this fulfilling career prospect.