Customer Assistant - Food - Oban Foodhall reference: 6198461984

Discover Your Next Career Move as an M&S Foods Customer Assistant

Are you passionate about delivering exceptional customer experiences and have a keen eye for quality food products? Marks & Spencer is seeking enthusiastic individuals to join their Foods section as Customer Assistants. This role offers a unique opportunity to be at the forefront of a beloved brand, actively contributing to customer satisfaction and the store's success.

What Makes This Opportunity Stand Out?

This Customer Assistant position is more than just a job; it's a chance to grow within a dynamic retail environment. Here are some of the key advantages for potential candidates:

• Brand Ambassadorship: You'll have the exciting responsibility of representing M&S, showcasing high-quality foods, and sharing your enthusiasm for their great value offers. This is a role where your passion for products can truly shine.
• Customer-Centric Focus: The core of this role is building genuine connections with customers. You'll be empowered to make shoppers feel valued through remarkable service and personalized recommendations.
• Development and Training: M&S is committed to equipping you for success. You'll receive comprehensive training, including how to utilize digital tools and communication channels that enhance the customer experience.
• Team Collaboration: This role emphasizes the importance of teamwork. You'll contribute to an inclusive store environment, supporting and respecting your colleagues, fostering a positive and productive atmosphere.
• Adaptability and Versatility: The retail landscape is ever-evolving, and this position requires flexibility. You'll have the opportunity to work across various areas of the store, adapting seamlessly to different demands.
• Digital Proficiency: In today's retail world, digital confidence is key. You'll leverage in-store devices and apps like Sparks to improve customer journeys and ensure product availability.

Key Considerations for Your Career Path:

To ensure this role aligns with your career aspirations, consider the following aspects:

• Early Morning Work Pattern: The role operates on an early morning schedule: Sunday to Wednesday, from 04:00 to 12:00. This is an important factor to consider for work-life balance and personal commitments. Due to health and safety regulations, applicants must be 18 years or older.
• Proactive and Hardworking Ethos: M&S values colleagues who are ready to "roll their sleeves up" and go the extra mile. If you thrive in a fast-paced environment where initiative is encouraged, this could be an excellent fit.
• Commitment to Customer Service Excellence: Success in this role hinges on a strong dedication to delivering outstanding customer service. If you are naturally customer-focused and enjoy making a positive impact, you will excel here.
• Product Knowledge Development: While you'll receive training, a genuine interest in learning about M&S Food products will be a significant asset, enabling you to build expert knowledge and effectively recommend items.
• Contribution to Improvement: As the "face of the business," your insights will be valuable. The role encourages you to act as the voice of the customer, helping M&S to continually enhance its offerings and service.

Marks & Spencer is at the forefront of retail innovation, embracing a greener, speedier, and more inspiring digital future. This is an exciting time to join their team and make a tangible impact. If you are ready to take on a role that combines customer service, product passion, and continuous growth, we encourage you to explore this opportunity.