Customer Assistant - Instore Bakery - Reigate Simply Food

Discover Your Next Career Move: Customer Assistant, Bakery Specialist at M&S

Are you passionate about the delightful world of baked goods and thrive in a customer-centric environment? Marks & Spencer (M&S) is offering an exciting opportunity to join their team as a Customer Assistant in the Bakery section. This role is more than just a job; it's a chance to become a true ambassador for M&S's renowned bakery products and deliver exceptional customer experiences.

What's In It For You? The Advantages of this Opportunity

This role presents a fantastic springboard for individuals looking to grow within the retail sector, with a particular focus on the vibrant food industry. Here are some key advantages for prospective candidates:

• Be a Product Champion: If you have a genuine love for baking and an in-depth understanding of bakery items, this is your chance to share that passion. You'll be at the forefront of recommending and promoting delicious M&S treats, making a tangible impact on customer satisfaction.
• Develop Remarkable Customer Service Skills: M&S is committed to making every customer feel valued. This position will hone your ability to provide outstanding service, going above and beyond to meet customer needs and build lasting relationships.
• Embrace Digital Retail: In today's evolving retail landscape, digital fluency is paramount. You'll gain valuable experience utilising digital tools, such as the Sparks App, to enhance the shopping experience and ensure product availability, equipping you with essential modern retail skills.
• Learn and Grow with a Reputable Brand: M&S is a cornerstone of British retail, known for its quality and customer trust. Joining their team offers the chance to learn from experienced professionals and contribute to a brand that is actively embracing a greener, faster, and more inspiring digital future.
• Foster Teamwork and Inclusivity: This role emphasizes the importance of a supportive and inclusive store environment. You'll have the opportunity to collaborate with colleagues, learn from each other, and contribute to a positive workplace culture.
• Gain Versatility: The retail environment is dynamic. This position encourages adaptability and flexibility, allowing you to develop skills across various store areas and respond effectively to changing demands.

Key Considerations for Your Career Path

To help you assess if this opportunity aligns with your career aspirations, consider the following key aspects of the role:

• Work Schedule: The role involves specific working hours across three days:
  • Sunday: 07:30 - 11:30
  • Monday: 13:30 - 21:30
  • Wednesday: 13:30 - 21:30
  This pattern offers a blend of weekend and weekday shifts, which may appeal to those seeking a structured part-time role.
• Proactive and Hardworking Ethos: M&S values colleagues who are ready to "roll up their sleeves" and work hard. The expectation is to consistently go above and beyond to ensure customer satisfaction and operational excellence.
• Efficiency and Standards: Maintaining high standards of food safety and hygiene is crucial, especially within the bakery. You'll be expected to work efficiently to minimize customer wait times while upholding these critical standards.
• Customer Focus: The core purpose of this role is to deliver a great shopping experience by prioritizing customers. This means being attentive, engaging, and proactive in understanding and meeting their needs.
• Product Knowledge Development: Building expert knowledge of M&S bakery products will be essential for making effective recommendations and driving sales.
• Adaptability: The retail world requires flexibility. You should be comfortable working across different areas of the store as needed, demonstrating a willingness to adapt to the business's evolving requirements.

If you are a motivated individual with a passion for food and a commitment to exceptional service, this Customer Assistant role at M&S could be the perfect next step in your retail career journey. Embrace the opportunity to contribute to a beloved brand and make a real difference for their customers.