Customer Team Leader reference: 1058387

Customer Team Leader Opportunity: Lead, Support, and Grow at Co-op

Are you a motivated individual with a passion for customer service and a desire to step into a leadership role? The Co-op is actively seeking dedicated Customer Team Leaders to join their vibrant team at their Shirehampton, Bristol location. This permanent, part-time position (30 hours per week with regular overtime opportunities) offers a competitive hourly rate of £13.99 and the chance to make a real impact within a community-focused organisation.

This role is ideal for those looking to advance their careers in retail and people management. You'll be instrumental in supporting the Store Manager, coaching and mentoring Customer Team Members, and ensuring a positive and efficient store environment. If you're a natural leader with a knack for problem-solving and a commitment to excellent service, this could be the perfect next step for you.

Advantages for Potential Candidates:

• Career Growth & Development: Co-op offers dedicated support for your personal and professional development, with a clear path for career progression. You'll gain valuable leadership experience and receive full, paid training to equip you with the skills needed to succeed.
• Exceptional Benefits Package: Beyond the competitive salary, Co-op provides an impressive array of benefits. These include a generous 36 days of holiday (pro-rata for part-time roles), a pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. A substantial 30% discount on all Co-op products is another significant perk.
• Meaningful Work & Community Impact: As a Customer Team Leader, you'll be part of an organisation with a rich history of commitment to fairness and community. You'll have the opportunity to build relationships and contribute to local community initiatives, making a tangible difference.
• Supportive Work Environment: Co-op places a strong emphasis on employee wellbeing, offering support for your physical, mental, and financial health. They also provide market-leading policies to assist with significant life events.
• Modern Application Process: For convenience, you can apply for this role using your mobile device, and no CV is required, streamlining the initial application.

Key Considerations for Candidates:

• Leadership Responsibilities: This role requires you to lead by example, supervise team members, and deputise for the Store Manager. You'll be responsible for coaching, training, and fostering an inclusive team culture.
• Operational Duties: Alongside leadership, you'll be hands-on with a range of store operations, including providing excellent customer service, re-stocking shelves, maintaining store safety, and ensuring stock accuracy.
• Flexible Working Pattern: The working pattern involves varied shifts, including afternoons, late evenings (store closing), and weekends. While the exact schedule will be discussed at the interview, flexibility is key.
• Age Requirement: Applicants must be aged 18 or over due to the responsibilities involved in authorising age-related sales.
• Commitment to Inclusivity: Co-op is dedicated to building diverse teams and fostering an inclusive workplace. They welcome applications from all backgrounds and offer support for reasonable adjustments throughout the recruitment process.
• Online Assessments: The application process includes two online assessments, which should take approximately 20 minutes to complete.

This Customer Team Leader position at Co-op presents a fantastic opportunity for individuals seeking a leadership role within a supportive and ethical organisation. If you are ready to take on new challenges, develop your skills, and contribute to a company that truly values its people and communities, we encourage you to explore this exciting opportunity.