Customer Team Leader reference: 1059639

Opportunity Review: Customer Team Leader at Co-op, Amesbury

We're pleased to present an exciting opportunity for a Customer Team Leader at the Co-op in Amesbury. This role offers a chance to step into a leadership position within a well-established and community-focused organisation, with a strong emphasis on employee well-being and career development.

Advantages for Potential Candidates:

• Career Growth & Development: Co-op is committed to supporting your career path. You'll receive full, paid training and dedicated support to help you grow. This role is an excellent stepping stone for individuals looking to advance into management positions.
• Exceptional Benefits Package: Beyond competitive pay (£13.99 per hour), Co-op offers a comprehensive benefits package. This includes a generous 36 days of holiday (pro rata), a pension scheme with up to 10% employer contributions, and exclusive access to virtual healthcare services for you and your family. A significant 30% discount on all Co-op products is another attractive perk.
• Focus on Well-being: Co-op champions employee well-being with dedicated support for physical, mental, and financial health. They offer market-leading policies designed to support colleagues through significant life events, demonstrating a genuine commitment to their people.
• Empowering Leadership Role: As a Customer Team Leader, you'll be integral to the store's success. You'll have the opportunity to coach and supervise Customer Team Members, deputise for the Store Manager, and take ownership of daily operations, all while delivering outstanding customer service.
• Flexible Working & Work-Life Balance: While requiring flexibility with varied shifts, the rotas are shared three weeks in advance and accessible on your phone, aiding in planning. The part-time nature (16 hours per week with regular overtime opportunities) can be beneficial for those seeking a balance or supplementary income.
• Community Engagement: Co-op's ethos is deeply rooted in community. This role offers the chance to build relationships and contribute to local initiatives, aligning with personal values for those who care about making a difference.
• Modern Application Process: The ability to apply using a mobile device without the need for a CV streamlines the initial application, making it more accessible.

Key Considerations for Your Career Path:

• Leadership Experience: This role is ideal for individuals who have a genuine desire to lead and develop others, alongside a willingness to be hands-on with daily store tasks. Balancing supportive leadership with operational duties is crucial.
• Shift Flexibility: The working pattern involves varied shifts, including early mornings, afternoons, late evenings, and weekends. Candidates should be prepared for this flexibility and discuss their availability at the interview stage.
• Age Requirement: Due to the responsibility of authorising age-related sales, candidates must be 18 years or over.
• Problem-Solving & Adaptability: You'll need strong organisational and problem-solving skills to manage daily operations, handle challenging situations, and support your team effectively.
• Commitment to Learning: A desire to learn, grow, and develop leadership skills will be key to thriving in this role and progressing within the organisation.

This Customer Team Leader position at Co-op offers a unique blend of leadership responsibility, comprehensive benefits, and a supportive work environment. It's a fantastic opportunity for individuals looking to build a career in retail leadership while contributing to a company with strong community values.