Customer Team Member reference: 1059194

Are you looking for a dynamic part-time role where you can make a real difference in your community? The Co-op is seeking enthusiastic Customer Team Members to join their friendly team in Penkhull, Stoke-on-Trent.

This role offers a competitive hourly rate of £12.60 for 16 hours per week, with the added advantage of regular overtime opportunities, making it a flexible and potentially lucrative position for those looking to supplement their income or build their career.

Key Advantages for Potential Candidates:

• Exceptional Benefits Package: Beyond the hourly pay, Co-op truly invests in its colleagues. You'll receive an impressive 31 days of holiday (pro rata for part-time), a generous pension scheme with up to a 10% Co-op contribution, and invaluable access to virtual healthcare services for you and your family, including GP appointments and mental health support.
• Significant Employee Discount: A 30% discount on all Co-op products in-store is a fantastic perk, along with a 10% discount on other brands, offering substantial savings on your everyday shopping.
• Comprehensive Training and Development: Co-op provides full, paid training, ensuring you're well-equipped for the role. They also emphasize personal development and career progression, offering dedicated support to help you grow within the company.
• Financial Wellbeing Tools: Access to Wagestream, a money management app, allows you to access a percentage of your earned pay before payday, providing valuable financial flexibility.
• Work-Life Balance Focus: While the role involves varied shifts, rotas are shared three weeks in advance and accessible on your phone, aiding in planning and work-life integration.
• Supportive and Inclusive Culture: Co-op is committed to fostering an inclusive workplace that celebrates differences and reflects the communities they serve. They offer extensive support for physical, mental, and financial wellbeing, alongside market-leading policies for life events.
• Simplified Application Process: You can apply directly from your mobile device without needing a CV, making the initial application straightforward and accessible.

Key Considerations for Your Career Path:

• Varied Shift Patterns: The role requires flexibility with shifts that can include early mornings, afternoons, late evenings, and weekends. This is ideal for individuals who thrive on variety and can adapt their schedule. Discussing your availability during the interview will be crucial.
• Customer-Centric Focus: Success in this role hinges on a genuine care for customer needs and excellent people skills. You'll be the face of Co-op, assisting customers at the tills, on the shop floor, and ensuring a positive shopping experience.
• Hands-On Responsibilities: Beyond direct customer interaction, the role involves essential store operations such as restocking shelves, maintaining cleanliness, and ensuring product freshness and safety.
• Team Collaboration: A willingness to work collaboratively with colleagues to solve problems and enhance the customer experience is paramount.
• Community Engagement: The Co-op encourages involvement in local community activities, offering a chance to connect with and contribute to your local area.
• Adaptability and Problem-Solving: A positive approach to change and a proactive attitude towards problem-solving are highly valued attributes.

This Customer Team Member position at the Co-op presents a compelling opportunity for individuals seeking a rewarding part-time role within a values-driven organization. The comprehensive benefits, commitment to employee wellbeing, and focus on career development make it an attractive prospect for those looking to build a stable and fulfilling career in retail.