Mailroom Administrator

Join the Heart of Our Operations: Mailroom Administrator Opportunity at Co-op Legal Services

Are you an organised and detail-oriented individual with a desire to be an integral part of a socially responsible business? Co-op Legal Services is seeking a dedicated Mailroom Administrator to join their team in Bristol (Almondsbury). This role offers a fantastic opportunity to contribute to the efficient functioning of a large organization while benefiting from a supportive and purpose-driven work environment.

This is more than just processing mail; it's about ensuring the smooth flow of vital information that underpins excellent customer service. You'll be handling confidential documents with care, playing a crucial role in maintaining organisation and efficiency across all departments.

Key Responsibilities and What You'll Be Doing:

• Mail Processing: You'll be responsible for opening, sorting, collecting, and processing all incoming and outgoing post, a critical function for supporting business operations and delivering outstanding customer service.
• Confidential Document Management: A significant part of your role will involve scanning confidential documents onto the case management system, ensuring accurate assignment to the correct cases.
• Document Handling: You'll also be tasked with delivering un-scanned items to the appropriate personnel and identifying case references on unreferenced documents to prepare them for scanning.
• Site Services Support: Beyond mailroom duties, you will contribute to site services, including welcoming visitors and receiving deliveries, ensuring a positive experience for everyone.
• Wills and Document Storage: You'll handle the secure storage, retrieval, and distribution of wills, demonstrating the utmost care and confidentiality.

What Makes This Opportunity Stand Out for Candidates:

• Career Foundation: While previous administrative experience is desirable, it's not essential. This role is an excellent starting point or a chance to solidify your administrative skills within a reputable organization.
• Work-Life Balance: The position offers flexibility with agreed-upon hours between 7:00 am and 5:00 pm, Monday to Friday, accommodating a 37.5-hour work week.
• Convenient Location: Based in Almondsbury, Bristol, the role benefits from free onsite parking, making your commute stress-free.
• A Purpose-Driven Culture: Co-op is renowned for its commitment to social responsibility and putting people at the heart of its operations. Joining this team means becoming part of a movement that values its employees and the communities it serves.
• Comprehensive Benefits Package: Beyond the competitive salary of £24,570, you'll receive:
  • An annual bonus based on performance.
  • Generous holiday entitlement (starting at 28 days, rising to 32 with service, plus bank holidays).
  • A strong pension scheme with up to 10% employer contributions.
  • Exclusive Co-op discounts on products and other brands.
  • Innovative benefits like 'Stream' for early access to earned pay, virtual healthcare services, and a 24/7 colleague support line.
  • Commitment to your development through training and career progression opportunities.
  • A Cycle-to-Work scheme for an eco-friendly commute option.
• Inclusive Environment: Co-op is dedicated to building diverse and inclusive teams. You'll find a workplace where you can belong, supported by inclusive policies and a commitment to welcoming applications from everyone. Adjustments can be provided during the recruitment process if needed.

Key Considerations for Your Career Path:

• Develop Core Administrative Skills: This role is ideal for honing essential skills such as organisation, time management, accuracy, and proficiency with IT systems.
• Gain Experience in a Regulated Industry: Working within Co-op Legal Services will provide valuable experience in handling sensitive information within a regulated environment.
• Potential for Growth: The emphasis on training and support for development suggests clear pathways for career progression within the wider Co-op organization.
• Understanding of Pre-Employment Checks: Be aware that successful candidates will undergo background checks, including SRA, credit, and DBS checks. Visa sponsorship is not provided for this role.
• Application Process: Note that applications may close early, and an online assessment is typically required (unless you are a current Co-op colleague).

If you are seeking a role that offers stability, a supportive environment, and the chance to contribute meaningfully to a values-driven organization, this Mailroom Administrator position could be an excellent step forward in your career journey.