Manager, Service Center Invoicing - International

Embark on a Career-Defining Opportunity with Bombardier at Biggin Hill

For ambitious professionals seeking a significant impact within the aviation industry, Bombardier's Business Aircraft London Service Centre in Biggin Hill presents an exceptional career opportunity. As the flagship of Bombardier’s European operations and the fastest-growing Service Centre in the region, this facility offers a dynamic and challenging environment. You'll be joining an award-winning network and contributing to the largest Business Aircraft Original Equipment Manufacturer (OEM) in the UK, equipped with extensive capabilities for maintenance, modifications, and upgrades. Situated just 14 miles from London, the Biggin Hill Service Centre boasts a strategic location, enabling support for operators across the UK and beyond.

Your Key Contributions to the Team:

In this pivotal role, you will be instrumental in shaping and optimizing Bombardier’s international invoicing processes. Your responsibilities will include:

• Leading and developing an invoice analyst group dispersed across various international locations.
• Ensuring the integrity and standardization of invoicing processes across all Service Centres, Line Stations, and Truck businesses globally.
• Collaborating closely with Service Centre Management to enhance the timeliness and accuracy of maintenance invoices, directly impacting financial objectives.
• Establishing robust governance frameworks to meet and exceed key performance indicators related to the invoicing process.
• Providing crucial governance and escalation of major challenges and invoicing risks to senior management, driving positive invoicing behaviors.
• Managing critical month-end invoicing cycles to ensure the worldwide organization meets its financial targets, potentially offering global network support to achieve revenue objectives.
• Implementing and maintaining standard operating procedures for the claiming and invoicing of external special programs (e.g., Honeywell, GE, Rockwell Collins).
• Conducting ad-hoc analyses, reporting, and special projects to drive improvements in invoicing, dispute resolution, and accounts receivable.
• Fostering a collaborative and high-performing team environment through encouragement, guidance, mentoring, training, and expertise.

What it Takes to Thrive in This Role:

To excel in this Manager, Service Center Invoicing position, candidates will benefit from a strong foundation of experience and a proactive approach:

• Extensive Aviation Expertise: A minimum of 10 years of professional experience in aviation and the aviation aftermarket is essential, including proven experience in employee supervision.
• Invoicing and SAP Proficiency: A deep understanding of Service Centre invoicing processes and aftermarket business partner practices, coupled with strong proficiency in the SAP system.
• Academic Foundation: A university degree in Finance or a related field is required.
• Exceptional Communication & Presentation: The ability to effectively communicate, update, promote, and facilitate discussions with all levels of management through strong presentation skills.
• Analytical Prowess: Advanced analytical skills and financial modelling capabilities, with a meticulous attention to detail and a solid grasp of financial statements.
• Technical Proficiency: Excellent command of Excel and PowerPoint for data analysis and reporting.
• Organizational Excellence: Strong time management skills and the ability to effectively prioritize tasks in a demanding environment.
• Collaborative Spirit: A natural inclination to work cross-functionally and engage effectively with individuals at all organizational levels, including senior leadership.
• Proactive & Innovative Mindset: Demonstrated initiative, sound judgment, and a genuine interest in improving and developing business processes.
• Leadership Qualities: A team player with an entrepreneurial spirit, leadership capabilities, and the agility to adapt to a constantly evolving industry landscape.
• Language Proficiency: Strong oral and written communication skills in English are mandatory.

Bombardier is committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds, identities, and experiences. Join us and contribute your ideas to move people forward.