Technical Services Engineer, Aftermarket Sales

Discover a Career-Defining Opportunity at Bombardier's Flagship London Service Centre

Are you a seasoned professional with a passion for business aviation and a drive to innovate? Bombardier's Business Aircraft London Service Centre in Biggin Hill presents an exceptional opportunity to join an award-winning, rapidly expanding network and the largest Business Aircraft OEM in the UK. This flagship facility, ideally situated just 14 miles from London, is at the forefront of maintenance, modifications, and upgrades for a wide array of Bombardier aircraft. If you're looking to advance your career within a dynamic and globally recognized organization, this role is designed for you.

Your Impact and Contributions:

As a key member of the team, you will play a pivotal role in shaping the future of Bombardier's product offerings and service excellence. Your responsibilities will encompass:

• Project Leadership: Spearhead the implementation of major projects, guiding them from initial concept through to successful launch within the product development lifecycle.
• Collaborative Pricing and Quoting: Work closely with vendors, aftermarket sales, engineering, and other product administrators to establish accurate pricing and downtime for modification project quotations.
• Process Improvement: Contribute to the definition, implementation, and continuous enhancement of product development processes for avionics, interior, and airframe modifications across all Bombardier aircraft models.
• Market Analysis: Review product portfolios, analyze pricing trends, and research new concepts and products to enrich our offering and align with strategic roadmaps.
• Vendor Relationship Management: Foster and strengthen relationships with vendors, cultivating robust product partnerships.
• Performance Monitoring: Track product sales data to inform strategic decisions and ensure consistent product creation and maintenance in accordance with company policies.
• Ethical Conduct: Uphold Bombardier's high standards of ethics, compliance, and workplace practices.

Key Advantages for Your Career Path:

This role offers a unique platform for professional growth and development. Here's why it's an excellent choice for ambitious individuals:

• Be Part of a Leader: Contribute to the success of Europe's fastest-growing Business Aircraft Service Centre and a leading OEM in the UK.
• Strategic Impact: Directly influence product development and service offerings, shaping the future of business aviation.
• Cross-Functional Collaboration: Gain exposure to diverse teams, including engineering, sales, and operations, fostering a holistic understanding of the business.
• Skill Enhancement: Develop advanced project management, analytical, and interpersonal skills in a demanding yet supportive environment.
• Global Reach: Work with a portfolio of leading business aircraft, supporting operators not only in the UK but across the globe.
• Location Advantage: Benefit from a prime location near London, offering excellent connectivity and access to a vibrant city.

What Will Set You Apart:

To truly thrive in this role and make a significant contribution, candidates should possess:

• A minimum of 8 years of experience with complex avionics and interior modifications/products.
• Thorough understanding of IT interfaces with aircraft systems.
• At least 5 years of experience in a customer service-oriented environment.
• A minimum of 5 years of maintenance or avionics modification experience specifically on Bombardier-manufactured aircraft.
• Over 2 years of dedicated product development experience.
• A Bachelor's degree in aviation or a related field, or equivalent work experience (minimum 5 years of on-aircraft business aviation experience).
• Exceptional planning and organizational skills to effectively manage multiple projects.
• Proficiency in researching technical information and conducting marketing analysis.
• Strong knowledge of Service Bulletins, technical documents, aircraft maintenance, and modification programs.
• Competency in using MS Office, Outlook, and other relevant software.
• The ability to articulate complex avionics concepts clearly.
• Working knowledge of applicable FAA, EASA, and TCCA regulations for various operational types (Part 91, 121, 135, 145, etc.).
• Excellent interpersonal skills for building and maintaining relationships with a wide range of stakeholders.
• The ability to effectively communicate product benefits to customers and colleagues.
• Previous experience with interior and avionics installations on Bombardier aircraft is highly valued.

An added asset would be previous experience in product development, further strengthening your candidacy.

Bombardier is committed to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals, regardless of race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or any other protected characteristic.