Television Licence Field Officer reference: 10116006

This review offers a comprehensive look at the Television Licence Field Officer opportunity, designed to assist potential candidates in understanding the role's advantages and key considerations for their career development.

Television Licence Field Officer: An Opportunity for Active Professionals

The Television Licence Field Officer role presents a compelling opportunity for individuals seeking an active, people-focused career with excellent support and a stable income. This position is ideal for those who thrive on independence, enjoy interacting with the public, and possess strong problem-solving and communication skills.

Key Advantages for Candidates:

• Competitive Remuneration: The role offers an attractive annual salary of £31,650.
• Exceptional Vehicle Benefits: Candidates will benefit from either a company car with personal use or an annual car allowance of £3,700, paid monthly. Furthermore, a comprehensive mileage allowance, paid in line with HMRC rates, will cover travel between visits and from home to your first appointment and from your last appointment back home.
• Flexible Working: Enjoy a 36.5-hour week with a flexible shift pattern, potentially including a four-day working week, promoting a healthy work-life balance.
• Home-Based Role: Work from the comfort of your own home, with your duties focused on visiting communities within the Milton Keynes area.
• Comprehensive Training and Development: A robust onboarding program includes four weeks of intensive training, combining virtual classroom sessions and hands-on, in-field support. This ensures you're well-equipped to excel in your role and provides a strong foundation for career growth.
• Career Progression: The organization is committed to your professional development, offering ongoing support and opportunities to progress into management roles or other areas within the wider business.
• Generous Benefits Package: Beyond salary and vehicle provisions, expect 23 days of holiday (rising to 29), the option to purchase additional leave, a paid volunteering day, company-matched pension, life assurance, a cycle2work scheme, substantial paid parental leave, and access to various voluntary benefits such as retail discounts and financial wellbeing support.
• Supportive Environment: You'll be part of a network of colleagues and benefit from experienced management and coaching teams dedicated to your success. The company also prioritizes safeguarding with the provision of body-worn video cameras.

Key Considerations for Aspiring Candidates:

• Essential Qualifications: A full UK Driving Licence is a mandatory requirement for this role.
• Physical Mobility: The nature of the role involves daily visits to multiple locations, requiring you to be physically mobile.
• Interpersonal Skills: Strong interpersonal and communication skills are paramount. You'll be engaging with a diverse range of individuals, explaining legislation, and offering solutions. Excellent verbal and written English is essential.
• Problem-Solving and Decision-Making: You will be expected to listen to customer circumstances, make informed decisions on appropriate next steps, and effectively communicate payment options.
• Record Keeping and Technology: Accuracy in recording visit details and completing timesheets via a handheld device is crucial.
• Adaptability: While previous experience in a similar field is not essential, the ability to adapt to different situations and individuals is key. The company values diverse backgrounds, emphasizing that strong communication is the common thread.
• Legal Compliance: A willingness to attend court to provide evidence in prosecution cases is a necessary aspect of the role.

The Television Licence Field Officer position offers a unique blend of autonomy, public service, and professional development. If you are a motivated, communicative, and proactive individual looking for a stable and rewarding career, this role could be an excellent fit for your career aspirations.