Christmas Customer Assistant - Food - Arnison Centre Durham reference: 6216008556

Explore a Rewarding Career as a Customer Assistant at M&S Foods

Are you passionate about delivering exceptional customer experiences and have a keen interest in high-quality food products? Marks & Spencer is seeking enthusiastic individuals to join their Foods section team as Customer Assistants. This role offers a fantastic opportunity to become a brand ambassador, contributing to a renowned retail brand while developing your skills in a dynamic environment.

What This Opportunity Offers:

• Be a Product Champion: You'll have the chance to deepen your knowledge of M&S's extensive range of Food products and enthusiastically share this expertise with customers, recommending new and exciting items.
• Deliver Remarkable Service: This role places a strong emphasis on making every customer feel valued. Your dedication to exceptional service will be key to fostering customer loyalty.
• Embrace a Proactive Approach: M&S encourages a "roll up your sleeves" attitude. You'll be expected to work hard, go the extra mile, and contribute to a positive and productive store atmosphere.
• Leverage Digital Tools: Proficiency in using digital tools, such as the Sparks App and in-store devices, is essential. This aspect of the role will help you enhance the customer journey and ensure seamless product availability.
• Foster Teamwork and Inclusivity: As a vital part of the team, you'll play a role in creating an inclusive and supportive store environment, respecting colleagues and contributing positively to the local community.
• Develop Adaptability: The retail environment is ever-changing, and this role requires you to be flexible and adaptable, confidently working across different areas of the store to meet demands.
• Structured Work Pattern: The role offers a consistent and predictable work schedule, with shifts primarily in the late afternoons and evenings on weekdays and Saturdays. This could be ideal for individuals seeking part-time work or to complement other commitments.

Key Considerations for Your Career Path:

• Customer-Centric Focus: The core of this role is prioritizing the customer. If you thrive on direct customer interaction and enjoy solving their needs, this position will be a great fit.
• Product Knowledge Development: The opportunity to build "expert product knowledge" is a significant advantage. This can lead to increased confidence and greater selling abilities, valuable assets for any career in retail or customer-facing roles.
• Skill Enhancement: You will gain practical experience in efficient service delivery, store upkeep, sales target achievement, and proactive customer engagement. The training provided on digital tools and communication channels will further bolster your skillset.
• Personal Development: The emphasis on being open to feedback and acting upon it, along with taking accountability for your workload, are crucial for professional growth. These capabilities will serve you well throughout your career.
• Team Collaboration: Building positive relationships and being a good listener are highlighted as key capabilities. This role provides a strong foundation for developing interpersonal skills essential for success in any collaborative work environment.
• Embracing Digital Transformation: M&S is at the forefront of digital innovation in retail. Being comfortable and adept with digital tools will position you well in a modern and evolving industry.

Marks & Spencer is committed to innovation and inclusivity, offering exciting opportunities for those who are ready to make an impact. If you are looking for a role where you can champion quality products, deliver outstanding customer service, and grow within a respected brand, this Customer Assistant position is an excellent avenue to explore.