Customer Team Member reference: 1061495

A fantastic opportunity has arisen for dedicated individuals to join a renowned organisation as a Customer Team Member in Broadstairs. This role offers a blend of customer interaction, operational duties, and community engagement, all within a supportive and employee-centric environment. If you're looking for a part-time role with genuine career development prospects and a commitment to your wellbeing, this could be the perfect fit for you.

Advantages for Potential Candidates:

• Competitive Pay and Regular Overtime: Earn £12.60 per hour with the potential for regular overtime, offering flexibility and increased earning potential.
• Exceptional Benefits Package: Beyond the hourly wage, Co-op provides an impressive array of benefits, including 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contribution, and access to virtual healthcare services for you and your family.
• Significant Product Discount: Enjoy a substantial 30% discount on all Co-op products purchased in-store, along with 10% discounts on other brands. This is a tangible perk for everyday savings.
• Commitment to Wellbeing: Co-op demonstrably prioritises employee welfare. You'll receive comprehensive support for your physical, mental, and financial wellbeing, including access to a 24/7 employee assistance service and a money management app (Stream) that allows you to access a percentage of your pay as you earn it.
• Market-Leading Employee Policies: The organisation offers supportive policies designed to assist colleagues through significant life events, such as bereavement, pregnancy loss, fertility treatment, and menopause, showcasing a deep commitment to employee care.
• Comprehensive Training and Development: Full, paid training is provided, ensuring you have the skills and confidence to excel. There's also a strong focus on personal development and career progression, offering a clear pathway for growth within the company.
• Flexible Working and Rotas: While the role requires varied shifts, including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and accessible via mobile, allowing for better personal planning.
• Community Focus: This role offers the chance to actively support your local community by getting involved in various activities and events, fostering a sense of purpose and belonging.
• Inclusive Workplace: Co-op is actively building diverse and inclusive teams and welcomes applications from everyone. They are committed to creating a workplace where all colleagues feel they belong and are proud to be part of the Disability Confident scheme.

Key Considerations for Candidates:

• Age Requirement: Applicants must be aged 18 or over due to potential operational needs, such as working before 6 am or after 10 pm.
• Shift Flexibility: The role requires a degree of flexibility to work a range of different shifts, including weekends and evenings. This is a core component of the working pattern and should be a key consideration for applicants.
• Hands-On Role: The position involves a variety of tasks, from serving customers at tills and on the shop floor to re-stocking shelves and maintaining store cleanliness. A willingness to undertake these varied duties is essential.
• Customer-Centric Approach: A genuine care for the needs of customers and strong people skills are paramount. The ability to build positive relationships and provide excellent service is key to success in this role.
• Problem-Solving and Adaptability: Candidates should possess a positive approach to change and problem-solving, as you'll be involved in introducing new products and services and adapting to evolving business needs.
• Application Process: The application involves completing two online assessments, which take approximately 20 minutes. It's worth noting that the vacancy may be removed before the scheduled closing date.

This Customer Team Member position presents a compelling opportunity for individuals seeking a fulfilling part-time role with excellent benefits and a genuine commitment to employee wellbeing and development. If you are a proactive, customer-focused individual with a flexible approach to working, this role at Co-op offers a pathway to a rewarding career.