Customer Team Member reference: 1058872

Customer Team Member Opportunity at Co-op: Ebbsfleet - Castle Hill

Are you seeking a fulfilling part-time role with a company that values its people and communities? The Co-op in Ebbsfleet is looking for dedicated Customer Team Members to join their friendly team. This position offers a competitive hourly rate of £12.60 and the opportunity for regular overtime, contributing to a consistent weekly income on a permanent, part-time contract of 12 hours per week.

Key Advantages for Potential Candidates:

• Comprehensive Benefits Package: Beyond the attractive hourly wage, Co-op offers exceptional benefits designed to support your wellbeing and financial security. This includes a generous 31 days of holiday (pro-rata for part-time colleagues), a robust pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. Furthermore, you'll enjoy a significant 30% discount on all Co-op products and 10% off other brands, making everyday savings a reality.
• Focus on Employee Wellbeing: Co-op is committed to its colleagues' holistic wellbeing. You'll have access to support for your physical, mental, and financial health, including a money management app (Wagestream) for early access to earned pay, virtual GP appointments, mental health support, and a 24/7 employee assistance service.
• Career Development and Training: This role provides full, paid training, ensuring you're well-equipped to excel. The Co-op also emphasizes personal development and career progression, offering dedicated support to help you grow within the company.
• Supportive Work Environment: Join a team dedicated to creating a positive atmosphere for both customers and colleagues. You'll be encouraged to collaborate, solve problems, and contribute to a welcoming and safe store environment.
• Flexible Working with Advance Notice: While the role requires varied shifts including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and are accessible via your mobile, allowing for better planning and work-life balance.
• Community Engagement: As a valued member of the Co-op team, you'll have opportunities to get involved in local community activities and events, further strengthening your connection to the area.
• Inclusive Workplace: Co-op is committed to building diverse and inclusive teams. They welcome applications from everyone and offer support for candidates with disabilities, including adjustments to the recruitment process and consideration under the Disability Confident scheme.

Key Considerations for Your Career Path:

• Commitment to Customer Service: A genuine passion for helping customers is paramount. Your role will involve providing friendly and thoughtful service, actively promoting Co-op products and membership, and ensuring a positive shopping experience.
• Adaptability and Problem-Solving: The dynamic nature of a retail environment requires a positive attitude towards change and the ability to effectively solve problems as they arise.
• Teamwork and Collaboration: Success in this role hinges on your ability to work effectively with your colleagues, supporting each other to meet customer needs and maintain store standards.
• Varied Shift Pattern: Be prepared for a flexible working schedule that includes early mornings, late evenings, and weekends. These shifts will be discussed at the interview stage, allowing you to assess suitability.
• Physical Demands: The role involves a range of tasks, including stocking shelves and maintaining store cleanliness, which may require periods of standing, bending, and lifting.
• Application Process: The application is designed to be mobile-friendly with no CV required. It involves completing two online assessments, estimated to take around 20 minutes.

This Customer Team Member position at the Ebbsfleet - Castle Hill Co-op presents an excellent opportunity for individuals looking to join a reputable organisation that prioritizes its employees and communities. If you are customer-focused, enjoy working as part of a team, and are seeking a role with fantastic benefits and growth potential, this could be the perfect next step in your career journey.